Sr. IT Support Engineer
via Jamf, Intune, ConnectWise. Experience leading teams through Agile processes Experience with industry standard...
via Jamf, Intune, ConnectWise. Experience leading teams through Agile processes Experience with industry standard...
and support frontline technicians. Experience working with ticketing or workflow platforms (e.g., ConnectWise or similar). High...
is preferred. Experience with ConnectWise and Kaseya is a significant advantage. Mac/iOS Experience is desirable...
change management processes. Manage assigned projects in ConnectWise Manage, ensuring accurate task updates, time entry...-V o Firewalls, switches, VLANs, routing, and VPNs o Microsoft Office Suite (Word, Excel, Outlook) Proficiency using ConnectWise...
(VPNs, firewalls, switching) Manage endpoints using RMM tools (patching, monitoring, AV) Work within ConnectWise (Manage... Qualifications Experience with ConnectWise (Manage and/or Automate) Familiarity with: Microsoft 365 administration Endpoint...
and resolve it Familiarity with ConnectWise PSA or similar ticketing system for time and record keeping Ability to work well...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...
such as ConnectWise Manage and RMM platforms Familiarity with reporting tools such as Power BI Industry certifications (Microsoft...
with ConnectWise family of products or similar service management system is preferred Familiarity with technology, specifically...
Microsoft Office 365 installation and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT...