Help Desk Technician (Level 1/2)
, device provisioning, access management Document all incidents and resolutions in our ticketing system (ConnectWise...
, device provisioning, access management Document all incidents and resolutions in our ticketing system (ConnectWise...
(PowerShell preferred). Preferred Technical Experience - ConnectWise Manage and Automate. - IT Glue documentation platform...
with billing systems, ERP's and/or ConnectWise and Oracle. Who we are CompuNet, Inc. is an engineering-led IT solution...
up new user accounts, reset passwords, and manage permissions • Manage and monitor tickets through ConnectWise... • Backup technologies Preferred Experience: • Microsoft Intune, AutoPilot, and Entra deployment & troubleshooting • ConnectWise...
, device provisioning, access management Document all incidents and resolutions in our ticketing system (ConnectWise...
, and endpoint imaging. Platform Familiarity: Exposure to ITSM platforms (such as ConnectWise) and documentation tools (like ITGlue...
support O365, Azure, VMware, SQL, DNS, DHCP, etc. ConnectWise RMM, PSA, CPQ Familiarity with cybersecurity best practices...
, networking, and cybersecurity fundamentals. Experience with ticketing and PSA systems (ConnectWise, Autotask, ServiceNow...
support related position · ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge...
) are a plus. ConnectWise experience is a plus....