allocation, service metrics, and key performance indicators. Review and take action on ConnectWise Manage service boards... involving multi-site technology onboarding. Experience using ConnectWise Manage. What Success Looks Like A successful MSP...
Construction Management (SCM) / Sage CRE ConnectWise Microsoft Power BI, Azure, SQL Microsoft Office Suite (Word, Excel...
with ConnectWise. ·Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900...
information in ConnectWise.Internal and entry-level technical supportProvide basic technical support for VLCM's internal users...
with Connectwise RMM/PSA platforms, ScalePad, H umanizeIT, Hudu, and ImmyPot Job Benefits Medical Dental Vision Life 401k...
modeling, and business judgment skills. Experience with CRM and PSA tools such as HubSpot, ConnectWise PSA, or similar...
and applications used in the organization and the industry: RMM Platform (Kaseya preferred) ConnectWise preferred Windows Server...
with ConnectWise suite AI Usage: Familiarity with using AI tools How We Measure Success Timely ticket resolution with clear...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...
What You Bring 1+ year of MSP or comparable help desk experience Experience with a PSA or ticketing system (ConnectWise preferred...