Proposal & Quoting Team Lead
. Knowledge of ITIL standards and experience managing MS licensing. Knowledge of ConnectWise Manage and ConnectWise Sell...
. Knowledge of ITIL standards and experience managing MS licensing. Knowledge of ConnectWise Manage and ConnectWise Sell...
technologies. Experience with RMM, PSA, or monitoring tools such as ConnectWise, NinjaOne, Kaseya, Datto, or similar platforms...
. Experience with ConnectWise, Autotask, ServiceNow, Zendesk, Salesforce, HubSpot, or comparable ticketing or CRM platforms...
, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements Bachelor’s degree...
, expenses, and all work as service tickets in ConnectWise Other duties as assigned Requirements Bachelor’s degree...
within a PSA/ticketing system (ConnectWise) to track, prioritize, and resolve support tickets in a timely manner Collaborate...
service tickets. System documentation maintenance and review in ConnectWise & IT Glue. Communication with customers... ticket to resolution. Responsible for entering all time and expenses in ConnectWise as they occur. Enter all work...
requests through the ConnectWise ticketing system. Utilize AI tools (e.g., GitHub Copilot, Claude, ChatGPT) to accelerate...
preferred Proven ability to generate new business and build pipeline independently CRM experience required;ConnectWise...
purposes of automation, such as through PowerShell, batch files, VBScript Knowledge of RMM products such as ConnectWise...