by entering time, expenses, and all work as service tickets in ConnectWise A successful candidate should possess..., cybersecurity Videoconferencing solutions Hosted PBX solutions Azure/AWS Screen Connect ConnectWise Manage RMM/PSA tools...
and dispatching software. Connectwise Manage a plus Ability to prioritize and manage multiple tasks simultaneously Customer service...
with a Managed Service Provider (MSP) and familiarity with ticketing systems (such as ConnectWise, Autotask, or Kaseya) 3-4 years...
client billing phone calls. Maintain accurate Billing Contacts for all clients. Update invoices and records in ConnectWise... Excel, Microsoft GP and ConnectWise (or similar CRM platform) are a plus. Ability to listen, interact, collaborate...
or knowledge with ConnectWise Automate, Manage and Control. Job Posted by ApplicantPro...
organizational goals ConnectWise board management Provide primary customer satisfaction Department scheduling After hours on-call...
platforms like ConnectWise or Autotask. Strong customer service and communication skills, with the ability to handle... with ConnectWise IT certifications (e.g., CompTIA A+, Network+, Microsoft, or Cisco certifications). Experience with ITIL frameworks...
in a fast-paced environment · Proficiency with MS Office 365 Suite · Proficiency with ConnectWise Connect and Microsoft...
and opportunities in ConnectWise and remain compliant with defined policies and procedures Attend weekly sales meetings and ensure... time and expenses in ConnectWise as it occurs Understand processes in ConnectWise by completing assigned training...
of ConnectWise Automate functionality including, but not limited to, creating basic scripts, managing computer groups, executing...