ServiceDesk Analyst
, Microsoft 365, Active Directory, and common business applications Experience with ITSM platforms (Halo PSA, ConnectWise...
, Microsoft 365, Active Directory, and common business applications Experience with ITSM platforms (Halo PSA, ConnectWise...
, Microsoft 365, Active Directory, and common business applications Experience with ITSM platforms (Halo PSA, ConnectWise...
as needed Required Education, Experience, & Skills Experience using a helpdesk ticketing system for incident tracking and time entry (ConnectWise...
, and project impacts Record daily time entries, expenses, and work notes in ConnectWise Send weekly client-facing project... of experience (preferred) Certifications such as MCSA, VCP, CCNA are a plus. Experience with platforms like ConnectWise...
, and project impacts Record daily time entries, expenses, and work notes in ConnectWise Send weekly client-facing project... of experience (preferred) Certifications such as MCSA, VCP, CCNA are a plus. Experience with platforms like ConnectWise...
tracking your time on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After...
) are a plus. ConnectWise experience is a plus....
systems Record all activities and communications in ConnectWise Manage vendor confirmations, invoices, and licensing records... Experience with ticketing and procurement systems (e.g., ConnectWise, ServiceNow) preferred Strong data entry skills with high...
Experience: • Experience with ConnectWise • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert...
., ConnectWise, ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical.... Preferred Experience: Experience with ConnectWise. Certifications such as CompTIA A+, Network+, or Microsoft Certified...