in a production IT environment(s), preferably in multi-site environments: 1-5 years (Preferred) Mac, NinjaOne, ConnectWise, Sophos...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, NinjaOne, ConnectWise...
with ConnectWise. ·Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900...
, and strategic planning skills. Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue). High energy...
-V Preferred previous work experience: with a Managed Service Provider Preferred systems experience: ConnectWise, Labtech...
desktop support tools such as ConnectWise. Experience with windows imaging such Microsoft Intune image deployment...
or another MSP-focused PSA platform such as ConnectWise, Autotask, Kaseya BMS, or Syncro Experience with QuickBooks, HubSpot...
via phone and email. Keep tickets updated and organized in ConnectWise (closing, converting quotes, cleaning completed..., and CRM systems (ConnectWise experience a plus). Strong organizational and multitasking skills. Excellent communication...
whisperer - answer calls, create tickets in ConnectWise, and be the first line of defense for all things tech-related. Provide...
and CRM platforms (e.g., Salesforce, ConnectWise) Industry certifications relevant to access control, video surveillance...