Tier 3 It Support Engineer
) Experience with RMM and PSA tools (e.g., ConnectWise, Axcient, NinjaOne, Kaseya) a plus Familiarity with virtualization...
) Experience with RMM and PSA tools (e.g., ConnectWise, Axcient, NinjaOne, Kaseya) a plus Familiarity with virtualization...
performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals...
. Familiarity with PSA/RMM platforms. (Halo PSA, ConnectWise, Datto, or similar) CRM proficiency. (HubSpot, Salesforce...
certifications. Experience working with ConnectWise or similar PSA platforms and modern RMM tooling. Success Measures...
with ConnectWise or similar service-management platforms Financial services experience supporting hedge funds, private equity firms...
. Experience with CRM/PSA tools (e.g., HubSpot, Salesforce, ConnectWise, or similar). Highly organized, able to manage...
and scheduling information in ConnectWise. Technician Scheduling Manage technician schedules. Coordinate remote support...
+ or Security+ certification. Experience with remote desktop tools such as TeamViewer or ConnectWise. Exposure to ITSM platforms...
. Familiarity with PSA/RMM platforms. (Halo PSA, ConnectWise, Datto, or similar) CRM proficiency. (HubSpot, Salesforce...
Duties and Responsibilities Utilize IT Service Management (ITSM) systems (e.g., ConnectWise, ServiceNow, Jira Service... such as ConnectWise, ServiceNow, or Jira Service Management. 2 years previous customer service experience. Excellent with oral...