strong flexibility and problem-solving skills. Experience with Cisco Meraki environments, preferred. Experience with the ConnectWise...
‑on experience with PSA and project management tools such as ConnectWise Manage, Autotask, Asana, or Microsoft Project. Familiarity...
Detail-oriented documentation skills Able to lift 40 lbs. of computer equipment Preferred: Experience with ConnectWise...
Familiarity with ITSM/ticketing systems (ServiceNow, ConnectWise, Remedy) Prior experience in a managed services or field...
with their goals. Stay ahead of the curve by reviewing new technologies and trends regularly. Use ConnectWise to document work.... Experience with MSP tools like ConnectWise and Kaseya. Excellent problem-solving and diagnostic skills. Strong communication...
., ConnectWise, ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical.... Preferred Experience: Experience with ConnectWise. Certifications such as CompTIA A+, Network+, or Microsoft Certified...
organizational and time management skills Strong customer service skills Required experience with the following: ConnectWise...
used by faculty and staff. Manage and maintain Intune, Jamf, Connectwise suite, Medicat (EMR). Diagnose and resolve...
. Service Desk Operations Resolve customer issues remotely via phone and remote access tools, such as ConnectWise and Bomgar...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...