. Meet CS KPIs of response time, first call resolution and Customer Satisfaction (CSAT) on all queries;Keep up... matter expert (SME) on the InEvent product. Work autonomously to find solutions and improvements for InEvent's customers...
on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic.../ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes...
. Meet CS KPIs of response time, first call resolution and Customer Satisfaction (CSAT) on all queries;Keep up... matter expert (SME) on the InEvent product. Work autonomously to find solutions and improvements for InEvent's customers...
(NPS, cSAT, CES, trackers) a plus Manage selection and use of user testing solutions and vendors Multivariant techniques..., with an entrepreneurial mindset adept at recognizing opportunities and comfortable breaking new ground to design and implement solutions...
DESCRIPTION Blink, a leading provider of camera-based home security solutions, is seeking an experienced... and influence, and manage collaborators at all levels (technical, business, executive) - Applied experience with CSAT methodologies...
to build synergies amongst them to craft efficient, lean and quality solutions for your customers. Required: An Infosys... Delivering project/program KPIs such as Cost, Quality, Business Impact, CSAT impact Manage project/program risks, create risk...
in understanding the requirements and design of the product/ software Develop software solutions by studying information needs... requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments...
. Meet CS KPIs of response time, first call resolution and Customer Satisfaction (CSAT) on all queries;Keep up... matter expert (SME) on the InEvent product. Work autonomously to find solutions and improvements for InEvent's customers...
feedback and CSAT data to identify areas for improvement and implement solutions that address regional needs. Alignment...-specific solutions that align with broader global goals. This individual will own the AMS Customer Success strategy, develop...
solutions (Veeam, Commvault, cloud-native tools) Oversee identity management systems (Active Directory, Azure AD, Okta Radius... Alto, Fortinet, Cisco) Implement EDR solutions (CrowdStrike, SentinelOne, Carbon Black FortiEDR) Infrastructure Standards...