Solutions Architect *This role is not eligible for employment visa sponsorship * Position Location This position... or Wisconsin Your Role The Senior PEGA Business Solutions Architect is a hands-on, outcomes‑oriented leader who partners...
with Engineering and Design to translate customer problems into scalable, performant, and intuitive product solutions. Preferred... and improving product metrics such as time-to-value, performance benchmarks (P95 latency, error rates), user satisfaction (NPS/CSAT...
business needs into scalable, efficient solutions across the Salesforce ecosystem. This role requires hands-on experience... with Service Cloud teams on KPIs such as CSAT, AHT, and routing accuracy. Agentforce Responsibilities Support functional analysis...
or other lines of business within MCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human... role builds referral networks, partners with branch and digital channels, structures credit‑appropriate solutions, gathers...
focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging... on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage...
to launch success metrics. Measure enablement effectiveness with KPIs (time-to-production, launch velocity, adoption, CSAT... or AI-driven company. Hands-on experience with LOS or point solutions (Encompass, Ellie Mae, or equivalent) or integrations...
AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it... of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions...
Architecture advisory capabilities to deliver unified Impact and Expert Services solutions. This organization is central... satisfaction (CSAT), Net Promoter Score (NPS), Gross Revenue Retention (GRR), and Impact bookings contribution Manage revenue...
solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the...: Your use of SLAs, CSAT, and demand trends will directly influence how we prioritize investments, simplify processes...
will support and manage the creation and implementation of business solutions across our Subscription Sales teams to achieve... identifies and resolves problems in a timely manner & find innovative solutions to complex problems and adapting to new...