but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization.... We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies...
, compliance, and traditional MSP/MSSP solutions, Thrive’s team of seasoned experts develop strategies that standardize, scale... relationships through proactive communication. Monitor performance metrics (CSAT and NPS), identify trends, manage client...
and providing solutions to problems. Responsible for allocating work to call center supervisors according to the call center... satisfaction (CSAT) Identify opportunities to streamline workflows and improve operational efficiency. Perform other duties...
focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations. The AWS Professional... requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the sales...
, and data transformation. Proven experience implementing solutions across retail, supply chain, logistics, or transportation... ecosystems. Strong ability to translate customer requirements into scalable technical solutions and communicate them...
responsibility, employee engagement and development, improving organizational health, delivering customer-centric solutions, managing.... Improve customer NPS by delivering on customer-centric solutions and efficiently resolving customer & regulatory complaints...
responsibility, employee engagement and development, improving organizational health, delivering customer-centric solutions, managing.... Improve customer NPS by delivering on customer-centric solutions and efficiently resolving customer & regulatory complaints...
provide merchants with customizable, easy to use solutions to help them grow their businesses online through our various apps... Clear, friendly, and helpful communication with users Positive CSAT and contribution to team revenue and review goals...
into scalable, efficient solutions across the Salesforce ecosystem. This role requires hands-on experience with Salesforce core... with Service Cloud teams on KPIs such as CSAT, AHT, and routing accuracy. Agentforce Responsibilities Support functional...