our reputation in IT support on a national level to a diverse group of clients. VTG offers tech solutions, ranging from managed IT... organizations. Understand client business needs and translate them into effective IT solutions. Conduct needs assessments...
email automation campaigns, CSAT and website improvements, and SEO optimization. Partner closely with web development resources.... Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers...
and technical requirements of proposed project solutions based on project schedules and expectations set with the client Project... Folder Management: Manage and maintain project documentation repositories CSAT Reporting: Deliver and collect client...
solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates...-channel outreach, including voice, digital, and self-service solutions Develop and optimize collections strategies...
performance feedback to help team members achieve key metrics (SLA, CSAT, TTR) Foster a collaborative, high-performance culture... customer issues and develop standardized solutions Document and communicate process improvements Serve as escalation point...
rate, CSAT, SLA compliance). Develop and maintain SOPs, troubleshooting guides, and training materials. Serve as a super... with IT and system administrators to diagnose system bugs or process gaps and recommend solutions. Requirements 5+ years...
are consistently met or exceeded, including: client satisfaction (CSAT), profitability, on-time/on-budget delivery Match practice... and solution expertise to client needs Translate market feedback into actionable input for National Solutions Leaders Bring the...
Solutions to lead the operational functions supporting our client delivery and external services partnership ecosystem..., and work to develop potential solutions to ultimately improve the client experience. What You'll Do Strategic Operational...
potential. Title and Summary Corporate Solutions Insights & Execution Director - Product Benchmarking & Global Initiatives... Overview: The Corporate Solutions Insights & Execution team is looking for a strategic-minded individual to support Corporate...
. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using..., and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards...