and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry... group consists primarily of products and solutions for optical-based communications infrastructure for services...
and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning..., flexibility and savings to travelers globally. We have developed several unique fintech solutions that address...
is required to be a subject matter expert in the NICE Solutions deployed at their designated clients and ensure maximum value is achieved from the... activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide recommendations to close...
and human-centered solutions for a better world. UST is a mission-driven group of over 29,000+ practical problem solvers... solutions. You will acquire new logos, leading senior-level client relationships, expanding growth within the vertical, P...
from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions... Excellence Define and monitor KPIs such as MTTR, ticket volume, and CSAT Drive automation of diagnostics and resolution...
on Mattamy's construction processes and is a technical expert in one or more phases of construction Understands CSAT measures... with appropriate construction experience required Minimum of 2 years' experience with Build Pro by Hyphen Solutions preferred...
, industry-leading aftersales solutions. Roles & Responsibilities: - Define and execute customer experience strategies aligned... solutions that streamline returns, refunds, and aftersales paths. - Translate user feedback, experience product data...
with regulatory requirements and internal expectations (ASA, FCR, CSAT, Quality, Safety, and Cost per Contact). Lead structured... an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility...
reporting frameworks and building dashboards and metrics that connect support performance to business outcomes (e.g., SLA, CSAT... and Engineering to enact and test preventative product solutions and measuring the impact on support metrics As a member...
, and bridging communication gaps in a diverse world. If you're passionate about delivering technology-driven solutions and building... frameworks such as customer health scoring, NPS (Net Promoter Score), or CSAT (Customer Satisfaction). Strong understanding...