Success teams to drive improvements in issue resolution rate and CSAT. This role will also be responsible for partnering... friction, recommend actionable solutions and project manage implementation. Complete root cause analysis of escalations...
: Define and align technology solutions with business objectives focused on improving CSAT and other customer engagement... business and technology solutions with an innovative, engaged, and collaborative team focused on contributing to our corporate...
About Streamline Healthcare Solutions: Here at Streamline, we strive on building lasting and trusting relationships... with our clients, and our employees set the bar. Our mission is to build innovative technology solutions that empower people who...
and championing change with our technology solutions that makes it easier to get our best work done. Our team is helping to transform... a variety of forms such as tickets, walkups, Slack and email Meet and/or exceed Service Delivery SLAs and CSAT goals Break/Fix...
to lead our Voice of Member program. This role is responsible for driving our CSAT and insights strategy, and using analysis... our Tysons, VA location. Core Responsibilities: Lead the strategy to grow and transform our existing CSAT program...
plans to deliver a positive, meaningful member experience across all interactions within the scope of Global Cards Solutions... an optimal experience for Global Cards Solutions. Monitor the activities of the GCS Member Experience team to ensure compliance...
plans to deliver a positive, meaningful member experience across all interactions within the scope of Global Cards Solutions... an optimal experience for Global Cards Solutions. Monitor the activities of the GCS Member Experience team to ensure compliance...
with a willingness to innovate and propose creative solutions to address issues Partner with the AM team for Executive Business Reviews... rate CSAT Quarterly CSQL target What You'll Love About Apollo Besides the great compensation package and culture...
healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software... of Customer program (NPS/CSAT/PSAT) supporting renewal/upsell opportunities and fostering customer advocacy through targeted...
analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, the candidate... performance for client; analyze trends in CSAT and NPS scores to identify areas for improvement Work with sales and marketing...