Sr Director of Customer Success

) and Customer Satisfaction (CSAT). Qualifications 10+ years of customer success experience in SaaS organization. Good knowledge...?: Simeio is a global managed services provider offering Identity and Access Management solutions delivered as a service...

Lugar: Jersey City, NJ | 21/11/2024 20:11:15 PM | Salario: S/. No Especificado | Empresa: Simeio

Contact Center Director

and operationally efficiencies Explore and implement forward-looking solutions and stay abreast of emerging trends and advanced... to meet operational needs. Implement and optimize technology solutions to enhance customer interactions and streamline...

Lugar: Evansville, IN | 21/11/2024 03:11:25 AM | Salario: S/. No Especificado | Empresa: Old National Bank

Contact Center Director

and operationally efficiencies Explore and implement forward-looking solutions and stay abreast of emerging trends and advanced... to meet operational needs. Implement and optimize technology solutions to enhance customer interactions and streamline...

Lugar: Evansville, IN | 20/11/2024 23:11:29 PM | Salario: S/. No Especificado | Empresa: Old National Bank

Customer Success Operations Lead

key customer metrics, such as NPS, CSAT, retention rates, and health scores. Leverage customer data to provide actionable..., advocating for customer-centric solutions and processes. You're probably a match if Experience: 8+ years of experience...

Lugar: Austin, TX | 20/11/2024 23:11:28 PM | Salario: S/. No Especificado | Empresa: Canva

Director, Customer Experience

with an enterprise-wide operational approach. Develop and lead all aspects of CSAT strategies and initiatives around the JD Power 6 key... solutions within Customer Care that directly impact Operational, Financial, and Human outcomes. 5-10 years of related...

Lugar: Joplin, MO | 19/11/2024 18:11:13 PM | Salario: S/. No Especificado | Empresa: Liberty

Customer Experience Manager, High School

and monitor KPIs related to customer renewal rate, customer satisfaction (CSAT), product adoption, and cross-sell/upsell... potential issues before they impact retention. Customer Satisfaction (CSAT): Maintain high customer satisfaction scores...

Lugar: USA | 17/11/2024 03:11:55 AM | Salario: S/. $90000 - 95000 per year | Empresa: Macmillan Publishers

Webhosting Tech Support Supervisor

that passion to inspire others Solutions oriented with strong problem-solving skills - You love troubleshooting, diagnosing... Assurance score of 95% or higher A continued productivity score of 4 items or better completed per hour An overall CSAT score...

Lugar: Ann Arbor, MI | 17/11/2024 01:11:19 AM | Salario: S/. No Especificado | Empresa: A2 Hosting

Head of Member Support

with piloting unique staffing solutions, such as utilizing remote workforces. Cross-functional collaboration: Ability to work... (CSAT) Average Resolution Time Social Media Response Rate Volume of Proactive Engagements Team Utilization...

Lugar: Nashville, TN | 14/11/2024 21:11:24 PM | Salario: S/. No Especificado | Empresa: Minno

Sales Executive, Outside

, and match prospects with Aloha POS and other Payroc POS solutions. The role involves traveling within an assigned territory... Follows through on sales & customer service/CSAT action items to completion. Qualifications High school diploma...

Lugar: San Diego, CA | 14/11/2024 18:11:39 PM | Salario: S/. $60000 per year | Empresa: Payroc

VP of Customer Success

, for everyone. We deliver robust software solutions that support practitioners, and foster exceptional patient experiences, contributing to the... and innovative solutions that promote customer engagement and support company expansion in existing and new markets. Manage customer...

Lugar: San Diego, CA | 10/11/2024 02:11:17 AM | Salario: S/. No Especificado | Empresa: PracticeTek