) Solutioning & Estimation Architect Calypso solutions end-to-end (front-to-back), covering trade capture, pricing/risk, BO..., Reporting & Risk Management Own key practice KPIs (bookings, win rate, utilization, CSAT/NPS, delivery health, hiring velocity...
teams to provide customers with the solutions they need to address their day-to-day business needs. Responsibilities include... Strategic Accounts and Digital Tier where relevant Drive and track key customer success metrics including retention, NPS, CSAT...
Satisfaction (CSAT) Knowledge article effectiveness Endpoint deployment cycle time Asset accuracy and compliance Benefits..., Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the...
) Solutioning & Estimation Architect Calypso solutions end-to-end (front-to-back), covering trade capture, pricing/risk, BO..., Reporting & Risk Management Own key practice KPIs (bookings, win rate, utilization, CSAT/NPS, delivery health, hiring velocity...
to surface relevant solutions and expansion opportunities and collaborate closely with the Account Managers (Sales) to support... on health scores, adoption metrics, renewal forecasting, and customer satisfaction (CSAT/NPS). Drive continuous improvement...
Job Description: About Us When you work at Chugach Government Solutions (CGS), you join a proud legacy...;if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right...
: Strong ability to resolve escalated issues and find solutions to complex problems. Strong command of KPIs and metrics (CSAT, NPS... (ASA), Quality Assurance (QA), and Customer Satisfaction CSAT to identify areas for improvement and continued learning...
, service quality, NPS/CSAT, and expansion within MSP-managed environments Qualifications 12+ years of experience in MSP.... Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT...
and subject matter expert, proactively consulting with clients on best practices to maximize the value of LeanData's solutions..., and Customer Satisfaction/Net Promoter Score (CSAT/NPS). Drive measurable customer outcomes and increased platform adoption...
company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging... of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage...