Field Support / Desk-Side Support Lead

and VIP support Drive adherence to SLAs, XLAs, and KPIs (resolution time, first-touch resolution, CSAT) Collaborate... to automation, self-service, and digital workplace solutions Strong leadership and team management skill Customer-first mindset...

Lugar: Tampa, FL | 10/06/2026 23:06:29 PM | Salario: S/. $70176 - 170040 per year | Empresa: Capgemini

Lead II - Business Analysis

to lead voice-based Conversational AI solutions for healthcare payer call centers. This role will drive AI-powered virtual... agents) Improve key KPIs: containment, AHT, FCR, CSAT Lead integrations with contact center platforms (Genesys, Amazon...

Lugar: Atlanta, GA | 10/06/2026 22:06:31 PM | Salario: S/. No Especificado | Empresa: Axelon Services

Principal Customer Success Manager, Enterprise

of the Customer internally, advocating for customers' needs and shaping our solutions strategy. What skills do I need? 8... and product teams (coding not required). Ability to evaluate AI performance data - automation rate, resolution rate, CSAT...

Lugar: San Francisco, CA | 10/06/2026 22:06:33 PM | Salario: S/. No Especificado | Empresa: Intercom

Support AI Engineer

team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect.... This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the...

Lugar: San Francisco, CA - New York City, NY | 10/06/2026 21:06:17 PM | Salario: S/. No Especificado | Empresa: Figma

Oracle Fusion Project Manager

, and support engineers Challenge proposed solutions for correctness and Oracle best-practice alignment — no band-aid fixes... and executive reports — ticket trends, SLA metrics, CSAT, aging, and capacity Lead root-cause analysis on recurring issues...

Lugar: Pleasanton, CA | 10/06/2026 17:06:32 PM | Salario: S/. No Especificado | Empresa: dotSolved System Inc.

Senior VP Client Delivery (m/f/d) in Austin, TX or remote US

timely, high-quality problem-solving and industry-leading support ratings. Define and enforce SLAs, CSAT targets... with Product to surface customer feedback and close the loop on product gaps;engage the VP Solutions on implementation scoping...

Lugar: Austin, TX | 10/06/2026 17:06:20 PM | Salario: S/. No Especificado | Empresa: KNIME AG

Cybersecurity Director - Technology & Communications vertical

services and consulting company focused on building innovative solutions that address clients' most complex digital... in Enterprise Security Solutions Offerings Manage Presales Consulting, Architect Solutions according to the customer demands...

Lugar: Seattle, WA | 09/06/2026 23:06:39 PM | Salario: S/. No Especificado | Empresa: Wipro

IT HR Technology Product Owner

meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than..., secure, and compliant solutions that improve employee experience and enable efficient HR operations. The ideal candidate...

Lugar: Houston, TX | 09/06/2026 21:06:15 PM | Salario: S/. No Especificado | Empresa: Norton Rose Fulbright

Employee Experience Specialist

solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the... feels heard and supported. Operational Excellence: Meet and exceed quality standards (SLAs and CSAT) while maintaining...

Lugar: Normal, IL | 09/06/2026 21:06:56 PM | Salario: S/. No Especificado | Empresa: Rivian