educational institutions realize the full value of their investment in our solutions. The ideal candidate thrives at the... within assigned accounts. Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions...
self-service adoption. Success is measured by SLA performance, CSAT scores, and case deflection. This role collaborates... closely with Support, Product, Engineering, and Customer Success teams to ensure clients realize full value from our solutions...
data within our solutions. WHAT YOU'LL DO AT H1 The primary objective of the Customer Success Manager is to be the... of the customer journey. - Drive to increase MAUs, NPS, CSAT, and ARR ABOUT YOU We're looking for a Customer Success...
to improve our customer experience. The Customer Experience team’s mission is to deliver excellent support and solutions... initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention...
Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies... solutions. Working directly with customers, Business Development Managers, Account Managers and Product Development teams...
engagement best practices, and solution positioning Track KPIs across the client partner portfolio (pipeline, CSAT, renewals... accounts Experience with platforms like Salesforce, Oracle, Google, Microsoft, or cloud solutions Exposure to multiple...
solutions and support delivered with a concierge-level commitment to service excellence. We partner across all Teams... continuous learning, strategic thinking, and a genuine passion for enabling others, we transform IT solutions from a service...
communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs. With our new... such as Time-to-Go-Live, Cycle Time, CSAT, Escalation Rate, and Early Adoption indicators. - Use data and insights to drive...
AvaSure is revolutionizing healthcare with cutting-edge virtual care solutions that protect patients and empower... onboarding, and improvements in CSAT and NPS. Competencies: Customer Relationship Management Success Planning...
and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team... acquisition through partner-sourced pipeline GTM plays launched and converted Customer retention and CSAT Compliance...