, with the ability to analyze existing processes, identify inefficiencies and cost drivers, and design solutions that improve... such as CSAT, quality scores, handle time, and escalation rates What you'll have 4+ years of experience in documentation...
to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life... analysis to provide a holistic view of customer health and CSAT to persistency areas of impact.The incumbent will work closely...
, and management of Cisco’s cloud-based contact center solutions. You will bridge the gap between legacy on-premises systems (like UCCE... applications from on-premises Cisco solutions (UCCE/UCM) to the Webex CCE cloud environment. AI & Automation: Integrate AI-powered...
. Join us in building a new strategic pillar—CX, Digital Health & AI Solutions—that will redefine patient and customer experiences... Solutions, and AI Strategy. The team will proactively address industry dynamics, access challenges, and friction points—ensuring...
, beneficiaries, agents, and internal customers. Ensuring customer satisfaction (CSAT) and strive to meet service metrics...-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help...
Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class.... We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people...
Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class.... We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people...
and time to go-live Implementation margin and utilization On-time, on-scope delivery CSAT and post-implementation health... in our Atlanta, GA office (1155 Perimeter Ctr West). AI Mindset at Euna Solutions We believe the future of work is human...
, AI-driven solutions. This role supports Cognigy's growth strategy by ensuring that professional services not only meet...-functional teams (Solutions Architects, Project Managers, Conversation Designers) across diverse geographies. Elevate partner...
, beneficiaries, agents, and internal customers. Ensuring customer satisfaction (CSAT) and strive to meet service metrics...-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help...