Enterprise Customer Success Manager
) Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce) (preferred...
) Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce) (preferred...
landscape and related tools like Zuora, Ironclad, Clari, and Gainsight. Reporting to the Director of Revenue Systems & Processes... success platforms (e.g., Gainsight), and revenue intelligence tools (e.g., Clari). Ability to plan, coordinate, and track...
. Expertise in customer success platforms and CRM (Salesforce, Gainsight, etc.). Bachelor’s degree required;MBA preferred...
and customer relationship management data up to date in local agreed upon tools such as Microsoft Dynamics CRM and Gainsight...
teams CRM Tool experience Experience with Gainsight CRM Tool *All employees working remotely will be required to adhere...
skills;experience with Salesforce, Gainsight, or similar platforms High emotional intelligence and executive presence...
management solutions (Gainsight/Salesforce) (preferred) Collaborative team mentality with proven ability to execute across cross...
like Salesforce.com. Familiarity with Customer Success platforms (e.g., Gainsight) to manage customer journeys and outcomes...
tracking tools like Gainsight, Orion, and SharePoint. This includes reviewing content with content owners to appropriately...
at all organizational levels, both internally and externally. Proficiency with customer success tools (e.g., Gainsight) and basic...