requests into Salesforce into salesforce and Gainsight daily. Strategically monitor customer utilization trends and bring...
to manage multiple clients and projects simultaneously Proficiency with CRM software (e.g., Salesforce, HubSpot, Gainsight...
like Salesforce.com. Familiarity with Customer Success platforms (e.g., Gainsight) to manage customer journeys and outcomes...
with Salesforce, Gainsight, ZoomInfo or similar platforms. • Prior exposure to CX, analytics, proposal work, or operational support...
and Onboarding Escalation Management and Issue Triage CRM and CS Tools (e.g., Dynamics, Salesforce, Gainsight or similar) Business...
like Salesforce.com. Familiarity with Customer Success platforms (e.g., Gainsight) to manage customer journeys and outcomes...
Adoption & In-App Experience Own the strategy and execution of in-app experiences (WalkMe, Gainsight PX, etc.) to deliver...
in Gainsight and flag any accounts that require escalation or additional help (Weekly) Follow up on action items from weekly...
platforms (Salesforce, Gainsight) and cloud monitoring tools Flexera is proud to be an equal opportunity employer. Qualified...
27001, SOC 2) and align identity strategy with business goals. Experience with SFDC, Gainsight, or equivalent CRM systems...