or subscription-based revenue across existing customer accounts. Hands-on experience with Customer Success tools (e.g., Gainsight...
: Threshold Score (customer health → board + Gainsight), engineering delivery metrics (Span/DORA, throughput, AI-code ratio via...
or subscription-based revenue across existing customer accounts. Hands-on experience with Customer Success tools (e.g., Gainsight...
and customer health It would be nice if you also have: Experience with ChurnZero, Gainsight, Totango, or comparable customer...
with Customer Success and service platforms such as Gainsight, Salesforce Service Cloud, or similar tooling Business and Domain...
, and integrated tools such as Clari, 6sense, DealHub, Gainsight, Mulesoft, and Sweep.io. Data Integrity & Reporting: Partner... automation). Familiarity with GTM tools such as Clari, 6sense, DealHub, Gainsight, Mulesoft, and NetSuite. Understanding of end...
value. Leverage CRM tools (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero...
to facilitate enablement and adoption across organizations. Maintain strong documentation within the Gainsight system related...
product improvements, roadmap priorities, and advocacy programs. Use tools such as Salesforce, Gainsight, customer usage data... Analyst, or similar role. Familiarity with Salesforce, Gainsight, customer health scoring, usage analytics, or customer...
, and forecasting;comfort with CS platforms (Gainsight, Totango, ChurnZero) is a plus Familiarity with data archiving, compliance...