Director of Customer Success - Retail, Healthcare & Government (Remote/Hybrid Anywhere US)
of customer lifecycle and health scores through SFDC / Gainsight and other toolsets Qualifications: Minimum Requirements...
of customer lifecycle and health scores through SFDC / Gainsight and other toolsets Qualifications: Minimum Requirements...
. Proficiency with CRM and Customer Success tools (e.g., Salesforce, Gainsight, Totango, etc.). A collaborative teammate...
and sourcing processes into concise, supplier-friendly training. Own LMS administration (Gainsight CE/Skilljar): manage course...
tools (e.g., Salesforce, Gainsight, Totango, etc.). A collaborative teammate with a growth mindset, resilience...
client communications leveraging tools including but not limited to Salesforce, Gainsight, Inbox AI, Atlassian Suite... metrics into decisions and present data in a meaningful and impactful way. Technologies we use: Salesforce, Gainsight...
Customer Success from early stage to growth stage Familiarity with CRM and CS platforms (e.g., Salesforce, HubSpot, Gainsight...
teams CRM Tool experience Experience with Gainsight CRM Tool *All employees working remotely will be required to adhere...
with Gainsight strongly preferred. Data-driven approach to problem-solving and strong analytical skills. Ability to prioritize...
solutions Deep business operations expertise - has solid experience with SFDC, Gainsight, and adept with creating reports...
into executable program strategies. Experience building and managing tools and workflows across Salesforce, Gainsight, Looker...