platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems Familiarity...
, Gainsight, and reporting, so what the field sees matches what leadership sees. Flag where coverage doesn't match customer value... and comfort in Tableau or a similar BI tool. Salesforce and Gainsight experience Advanced spreadsheet skills. You can build...
with Gainsight or similar customer success platforms is a strong plus. Technical Foundations: Strong general knowledge of Identity...
for pipeline management, health scoring, and forecasting;comfort with CS platforms (Gainsight, Totango, ChurnZero...
, Outreach.io, Gainsight, 6sense, ZoomInfo, LinkedIn Manage evaluations/POCs, contract negotiations, and customer relationships...
(Gainsight, Totango, Salesforce) or ticketing systems (Jira, Zendesk). Prior experience in a startup or hyper‑growth environment...
, dashboards, and accountability across the organization Improve how we use Salesforce, Gainsight, product usage data, NPS, CSAT..., curiosity, and comfort operating in a fast-paced and sometimes ambiguous environment Experience with Salesforce and Gainsight...
success tools (e.g., Gainsight, HubSpot, Zendesk) and CRM platforms (e.g., Salesforce). Benefits and Pay Our headquarters...
, Gainsight, and Salesforce. Experience with A/B testing methodologies and reporting tools. Nice to Have Experience...
, dashboards, and accountability across the organization Improve how we use Salesforce, Gainsight, product usage data, NPS, CSAT..., curiosity, and comfort operating in a fast-paced and sometimes ambiguous environment Experience with Salesforce and Gainsight...