Associate Manager, Customer Success
growth strategies Strong experience with Salesforce, Looker, and Gainsight (or other Customer Success Platform...
growth strategies Strong experience with Salesforce, Looker, and Gainsight (or other Customer Success Platform...
(Gainsight, Totango, ChurnZero) is a plus. Familiarity with data archiving, compliance communications, or financial services...
, and escalations Use Salesforce, Gainsight, product usage, and other customer signals to identify trends, prioritize action..., sound judgment, curiosity, and a bias toward action Experience with Salesforce, Gainsight, or similar customer platforms...
with CS platforms (e.g., Gainsight, Catalyst, Totango) and CRM (Salesforce) Based in New York City (DataDome's hub...
Record meetings, phone calls, follow-ups, and miscellaneous tasks in Gainsight Follow upsell and expansion playbook to work...
such as Salesforce, Gainsight, or equivalent platforms. Compensation The base salary range for this role...
while effectively managing multiple priorities. Experience using Salesforce, Gainsight, HubSpot, or similar CRM and customer success...
to craft compelling data-driven storytelling and insights. Familiarity with Gainsight and Salesforce is a strong...
. You're comfortable with data. You can build the analysis yourself in tools like Salesforce, Gainsight, Tableau, or Snowflake...
, and routing of AI-escalated tickets Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight... assist, or other AI-powered support tooling Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce...