Enterprise Client Success Manager
experience Salesforce or other CRM experience Gainsight or other Client Success tool experience Relias is an Equal...
experience Salesforce or other CRM experience Gainsight or other Client Success tool experience Relias is an Equal...
account records and notes updated in a CRM such as SalesForce, Gainsight or other CS tools. Requirements 3+ Years...
Success Platforms (e.g., Gainsight, Totango, Salesforce Success Cloud) Experience with value realization frameworks, customer...
situations. Maintain best-in-class usage of CS tools (Gainsight, Salesforce, Tableau & Dust) and collaborate with peers...
using CRM and BI tools (e.g., Salesforce, Gainsight, Tableau, or similar) to monitor account health, user behavior...
Success Platforms (e.g., Gainsight, Totango, Salesforce Success Cloud) Experience with value realization frameworks, customer...
workback schedules for enterprise-level accounts. Systematize Risk Workflows: Architect the CRM and Gainsight workflows... system workflows in Salesforce or Gainsight. Commercial Fluency: Strong understanding of SaaS contract mechanics, including...
management (CRM) tools (Salesforce/Gainsight) Certification in Facilities Management (e.g., IFMA, BIFM) is a plus. Working...
Leverage tools such as Looker, Gainsight, and Salesforce to understand and diagnose client health, identifying opportunities... from customer data (e.g., Salesforce, Gainsight, Looker) Demonstrated ability to understand client business landscapes and align...
-SCP, CCP, CPLP designation MBA or other graduate degree Salesforce, Seismic, and Gainsight experience Our Culture...