Strategic Customer Success Manager
a Customer Success platform (e.g., Gainsight, Totango). Demonstrated understanding of transportation best practices. Project...
a Customer Success platform (e.g., Gainsight, Totango). Demonstrated understanding of transportation best practices. Project...
in desktop productivity tools and CRM systems (e.g., Salesforce, Gainsight). You will report to the Manager of Sales, Existing...
Proficiency in CRM and customer success platforms (e.g., Gainsight) and familiarity with success metrics Experience managing...
implementation of read-only access across CX platforms (Service Cloud, Clarizen, Gainsight). Support development of Control Tower...
implementation of read-only access across CX platforms (Service Cloud, Clarizen, Gainsight). Support development of Control Tower...
., Salesforce, Gainsight). Experience with the Full AI Toolkit: A core requirement is experience applying various forms...
in internal systems, including Gainsight and Salesforce.com Provide feedback and guidance to leadership on key signals...
skills, and the business impact of your work. Advanced proficiency in research tools such as Optimal Workshop, Gainsight...
solutions Deep business operations expertise - has solid experience with SFDC, Gainsight, and adept with creating reports...
, Customer Success Operations and Business Intelligence to align content with Gainsight-powered automation and segmentation... learning initiatives. Track performance of content initiatives using Gainsight and other analytics tools. Continuously test...