We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
workback schedules for enterprise-level accounts. Systematize Risk Workflows: Architect the CRM and Gainsight workflows... system workflows in Salesforce or Gainsight. Commercial Fluency: Strong understanding of SaaS contract mechanics, including...
Implement and integrate CS tools (e.g., Gainsight, Totango, ChurnZero) with Snowflake to power health scoring, adoption tracking...
& Collaboration Gainsight & Salesforce: Leverage workflows, reports, and health scoring to manage digital success motions. Looker... in a scaled/digital CS function. Strong analytical skills and experience using CS tools like Gainsight, Looker, Salesforce...
. Maintain accurate records in CRM and Customer Success platforms (Salesforce, Gainsight). What we are looking for: 3-5...
. Familiarity with CS platforms (e.g., Salesforce, Gainsight) and BI tools (e.g., PowerBI) to manage workflows and track health...
and professional-grade storytelling dashboards. Platforms: Gainsight, SFDC, NAV/BC, Jira Hands-on experience integrating these... for complex calculations. Platform Management: Administer the Power BI Service and manage data integration with Gainsight...
Knowledge of Salesforce and Microsoft 365 Knowledge of tools like Gainsight or ChurnZero is preferred Must be able to travel...
. Experience using SFDC, Gainsight and other CS Technology applications An ambitious person who takes the initiative to get things...
customer journeys and utilizing CS platforms (e.g., Gainsight, Totango, ChurnZero) to drive scale. Data-Driven: Ability...