Customer Success Manager NOA Higher Ed. Southeast Region (USA Remote)
., Salesforce, Gainsight, etc.). A collaborative teammate with a growth mindset, resilience, and a passion for education...
., Salesforce, Gainsight, etc.). A collaborative teammate with a growth mindset, resilience, and a passion for education...
productivity tools (e.g. , Clari, GainSight) and new go-to-market tools when applicable. Collaborate with global teammates...
, Omnichannel, Integrations, Communities, Incident & Breach, Certinia, Gainsight, or Account and Lead Enrichment. Innovative...
, and engagement data — leveraging Customer Success platforms (e.g., Gainsight or similar tools) to proactively mitigate risk..., or digital transformation initiatives Experience using Customer Success platforms such as Gainsight (or similar tools...
satisfaction, driving strategies to meet and exceed targets. Manage and optimize the sales pipeline using Salesforce and Gainsight...
(SFDC) and analytics tools such as Gainsight, Tableau, or Looker. Bachelor's degree or equivalent experience. PREFERRED...
and adjacent GTM systems including hands on experience with CS tooling such as Gainsight, Vitally, or ChurnZero Deep hands...
and manage priorities MS Office/G Suite knowledge, including Word, Excel, and PowerPoint Experience with SFDC, Gainsight, Jira...
and automations on top of Salesforce, Gainsight, Outreach, Gong, and our Google Cloud infrastructure - turning narrow, well-defined...
, and the PLG instrumentation that connects product usage signals back into Salesforce, Gainsight, and our outbound motions...