, dashboards, and accountability across the organization Improve how we use Salesforce, Gainsight, product usage data, NPS, CSAT..., curiosity, and comfort operating in a fast-paced and sometimes ambiguous environment Experience with Salesforce and Gainsight...
: You have experience using Notion You've built new CS playbooks or processes Experience using Gainsight Experienced in hiring...
, and other revenue analytics experience required, with experience in Gainsight or other Customer Success platforms and Tableau...
, for example Salesforce, Zendesk, Gainsight, a status or incident tool, BI and reporting tools, and email or marketing automation...
Bonus Points: Hands-on experience with Gong, Nooks, Clay, Gainsight or comparable tools Experience supporting multiple...
and growth within a SaaS environment. Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau...
with platforms such as Salesforce, Gainsight, Zendesk, HubSpot, or similar customer operations tooling. Excellent communication...
, Gainsight, Tableau, and/or ServiceTitan. Understanding of business performance analytics and operational workflows. You’ll...
requirements, prioritize software enhancements (e.g., Gainsight/CRM tools), and streamline front-line interface workflows Identify...., Salesforce) or Customer Success / AM platforms (e.g., Gainsight) Proven track record of leading end-to-end operational or tech...
with customer systems such as CRM systems (e.g., Dynamics CRM, PRMs), Gainsight CS, Everstage Commission, Segment Marketing, DealHub...