We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
(Gainsight / Catalyst / Planhat), CRM hygiene, usage telemetry, and real-time dashboards that expose health and trigger action...
against monthly, quarterly, and yearly forecast objectives and track sales activities in Salesforce.com and Gainsight. Embody the...
. Advanced Excel and PowerPoint skills. Familiarity with CS platforms (Totango, Gainsight, ChurnZero, or equivalent) preferred...
, Google Apps, Zendesk, JIRA, or HubSpot Familiarity with Customer Success platforms (e.g., Gainsight, Vitally, ChurnZero...
utilizing electronic medical billing platforms. Experience using Salesforce.com and Gainsight are desirable. Requirements...
: Achieve 100% accuracy in ARR and renewal data across Salesforce and Gainsight. Deliver consistent, audit-ready renewal... and leveraging Gainsight for automation and structured reporting. Ensure timely survey execution, accurate theme tagging...
to engage customers at all levels Experience with CS platforms (e.g., Gainsight, ChurnZero, Totango) and CRM tools...
also be relevant depending on project scope Nice to Have Master's degree, MBA, CXPA credential, Gainsight certification, customer... articles, escalation guides, or customer-facing communication Familiarity with tools such as Salesforce, HubSpot, Gainsight...
and product features to top-line impact. Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account...