Customer Account Manager
and a relevant bachelor';s degree. Proficient in desktop productivity tools and CRM systems (e.g., Salesforce, Gainsight...
and a relevant bachelor';s degree. Proficient in desktop productivity tools and CRM systems (e.g., Salesforce, Gainsight...
, such as Salesforce, Gainsight, Jira, WorkRamp, Mindtickle, or Highspot, and leveraging these tools to improve workflows and adoption...
on strategy and execution. Model best-in-class customer success practices. Leverage technology tools (e.g., Gainsight... effectiveness. Use Gainsight, Salesforce, and related tooling to maintain accurate account data, health scores, and activity...
of resources provided to pro-actively monitor and manage Customer outcomes and success to include: Gainsight Salesforce... using Gainsight Involvement with HFMA...
. Expertise in CRM and customer success/sales tools (e.g., Gainsight) including renewal forecasting, account planning...
. I have worked with Customer Success platforms like Planhat, ChurnZero, or Gainsight. I’m familiar with strategic account...
), Gainsight, analytics tools, and BI platforms Change enablement;leads onboarding, adoption, and process improvement...
such as Salesforce, Gainsight, Tableau, Jira, or similar CS and analytics platforms. Effective communicator with experience working...
certification Updated knowledge of current accounting practices and changes in the industry Knowledge of Gainsight, Salesforce...
solutions, AppExchange products) and experience working with integrated GTM stacks (e.g., Clari, Gainsight, marketing automation...