Director, Customer Success
, Gainsight, Clari/Gong, and Jira. You've leveraged AI and have demonstratable and measurable examples of both what you did...
, Gainsight, Clari/Gong, and Jira. You've leveraged AI and have demonstratable and measurable examples of both what you did...
to their workflow Leverage technology tools (e.g., Gainsight and Salesforce) to keep all client information updated, manage team... forecasting, inspection cadence, and system hygiene. Experience in Gainsight and Salesforce Experience working...
such as Custify, ChurnZero, Vitally, Gainsight, or Totango Familiarity with SFTP/FTPS file transfer workflows or technical product...
of business, including renewal and expansion targets. Working knowledge of CS platforms and tooling (e.g., Totango, Gainsight...
. Expert-level proficiency in Salesforce CRM;working knowledge of CS platforms such as Gainsight, ChurnZero, or equivalent...
. Expert-level proficiency in Salesforce CRM;working knowledge of CS platforms such as Gainsight, ChurnZero, or equivalent...
department to produce effective campaigns Record meetings, phone calls, follow-ups, and miscellaneous tasks in Gainsight Follow...
includes service steps, revenue growth and renewals Identify and share market trends Utilize Gainsight partner success... with Gainsight or similar Customer Success platform Commitment to embracing a continual learning environment and contributing...
includes service steps, revenue growth and renewals Identify and share market trends Utilize Gainsight partner success... with Gainsight or similar Customer Success platform Commitment to embracing a continual learning environment and contributing...
, wastewater, stormwater). Solid technical proficiency with Cityworks, Esri GIS, and Gainsight or Salesforce CRM...