Customer Success Manager
, Airtable, Zendesk and Gainsight/Churnzero Bonus points if you… Have previous experience in Customer Success Operations...
, Airtable, Zendesk and Gainsight/Churnzero Bonus points if you… Have previous experience in Customer Success Operations...
, Marketo, Gainsight, Groove, etc. Passion for problem-solving - If you've ever been so absorbed in a problem that your mind...
, sales automation, content generation, and experimentation. Champion the use of product analytics (i.e. Gainsight, Amplitude..., Mixpanel), CRM (HubSpot, Salesforce), PLG tools (Gainsight PX, Churnkey), Customer Success platforms (Gainsight CS, ChurnZero...
like Salesforce, Gainsight, Planhat, or other CS platforms. Fluent in English;additional languages a plus. Additional Information...
people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer...
) and operational systems ($Gainsight, $Salesforce). Ensure data integrity and actionable insights. Vendor and Infrastructure... SaaS platforms (Gainsight, Salesforce). Process Mastery: Direct experience applying Lean, Six Sigma, or other process...
and CS software like Salesforce and Gainsight as tools of effectiveness Successful project management experience with budget...
, and translate findings into action plans. Proficiency with Customer Success platforms (such as Gainsight, Totango) and CRM tools...
software (e.g., Gainsight) and CRM systems (e.g., Salesforce). A customer value, ROI, and business outcome-driven mindset...
of sales and CRM technology like Salesforce, Gong, Clari, Gainsight, and BI tools to common sales process challenges...