: Achieve 100% accuracy in ARR and renewal data across Salesforce and Gainsight. Deliver consistent, audit-ready renewal... and leveraging Gainsight for automation and structured reporting. Ensure timely survey execution, accurate theme tagging...
communication at scale. Proficiency with CRM and communication tools like Salesforce, Outreach, Mixmax, Gainsight, and Vitally...
with Salesforce, Gainsight, ZoomInfo or similar platforms. • Prior exposure to CX, analytics, proposal work, or operational support...
like Salesforce.com. Familiarity with Customer Success platforms (e.g., Gainsight) to manage customer journeys and outcomes...
and Onboarding Escalation Management and Issue Triage CRM and CS Tools (e.g., Dynamics, Salesforce, Gainsight or similar) Business...
like Salesforce.com. Familiarity with Customer Success platforms (e.g., Gainsight) to manage customer journeys and outcomes...
platforms (Salesforce, Gainsight) and cloud monitoring tools Flexera is proud to be an equal opportunity employer. Qualified...
in Gainsight and flag any accounts that require escalation or additional help (Weekly) Follow up on action items from weekly...
Adoption & In-App Experience Own the strategy and execution of in-app experiences (WalkMe, Gainsight PX, etc.) to deliver...
a Customer Success platform (e.g., Gainsight, Totango). Demonstrated understanding of transportation best practices. Project...