VP, Customer Success
function (e.g., Gainsight, Salesforce). Define and inspect key performance indicators (e.g., NRR, logo retention, adoption...
function (e.g., Gainsight, Salesforce). Define and inspect key performance indicators (e.g., NRR, logo retention, adoption...
relationships across our CX tooling stack (Salesforce, Zendesk, Certinia, Gainsight). Advocate for CX needs across the organization... to scope, prioritize, and implement solutions that integrate with our existing CX stack (Zendesk, Gainsight, Salesforce...
in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration â–ª Monitors... growth and retention â–ª Foundational proficiency in Salesforce and Gainsight preferred â–ª Experience with forecasting...
function (e.g., Gainsight, Salesforce). Define and inspect key performance indicators (e.g., NRR, logo retention, adoption...
. Proficiency in Salesforce and familiarity with Gainsight, Jira, and Quip (preferred). Strong data fluency;ability to interpret...
relationships across our CX tooling stack (Salesforce, Zendesk, Certinia, Gainsight). Advocate for CX needs across the organization... to scope, prioritize, and implement solutions that integrate with our existing CX stack (Zendesk, Gainsight, Salesforce...
tools like Amplitude, Mixpanel, Gainsight PX, Churnkey Build and lead Marketing Ops to ensure full-funnel data visibility...
experience as a Controller and/or Director or Finance Knowledge of Gainsight, Salesforce CRM, etc. Excellent listening...
plus. Some travel required (up to 15%). Bonus Points Experience with Salesforce, Gainsight, or other CRM and Customer Success...
primary administrator for our customer success solution, Gainsight, ensuring optimization of system functionalities... in alignment with our key outcomes. In addition to administrating Gainsight, you will manage additional data solutions with an eye...