Maintain accurate and up-to-date records of customer activity, engagement, and solution health using Salesforce, Gainsight... with CRM and customer success platforms (e.g., Salesforce, Gainsight, HubSpot). Working knowledge of technical product...
Maintain accurate and up-to-date records of customer activity, engagement, and solution health using Salesforce, Gainsight... with CRM and customer success platforms (e.g., Salesforce, Gainsight, HubSpot). Working knowledge of technical product...
and operational levels. Proficiency with CRM and Customer Success platforms such as Salesforce, Gainsight, HubSpot, or ChurnZero...
across multiple channels. We use platforms such as Iterable, Salesforce, Segment, Gainsight, and SG360 to power personalized...
processes -Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage...
Salesforce, Gainsight, Clarizen, custom-built applications, and the broader licensing and provisioning ecosystem. In this role...
. Familiarity with CS platforms (e.g., Salesforce, Gainsight) and BI tools (e.g., PowerBI) to manage workflows and track health...
processes -Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage...
propensity models, and predictive retention forecasts. Familiarity with customer‑centric platforms (e.g., Gainsight) and CRM...
, supply chain risk, or compliance technology preferred. Hands-on experience with Customer Success platforms like Gainsight...