Network System Engineer Sr
, WebEx, Verint call recorders, and Variphy for CDR and support for legacy PBX/analog systems - Design, install...
, WebEx, Verint call recorders, and Variphy for CDR and support for legacy PBX/analog systems - Design, install...
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...
solutions, and providing support for integrations with the Verint WFM 15.2 platform. The emphasis on documentation... with the Verint WFM 15.2 platform. Collaborate with cross-functional teams to design, develop, and integrate solutions...
, HP, Avaya, Genesys. A deep technical understanding of Cloud providers such as NICE, Verint, Calabrio, Five9, Twilio...
, telecommunication or other call center systems (e.g., Community, Five9, Avaya CMS, IEX Totalview, Aspect Ewfm, Verint...
systems Software House CCURE, Verint, MDI, AMAG Symmetry, Bosch BVMS, Bosch IDS, Hirsch, Intercom Systems AIphone, FFT...
Preferred Qualifications: Previous experience with Cisco telephony system, Kronos, and Verint is a plus Qualified...
. Responsibilities: Gather requirements for integrating client applications with the Verint WFM 15.2 platform. Collaborate with cross...-functional teams to design, develop, and integrate solutions with Verint WFM 15.2. Develop and maintain comprehensive...
offline activities (coaching, trainings, team meetings, etc). Monitor email boxes, make updates in Verint schedules, respond... leading Real-Time workforce management, contact center operations required. Working knowledge of Verint WFM solution...
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...