environments. Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne, Verint, Avaya...
such as Verint, NICE, or similar platforms Preferred: Experience with data visualization tools such as Power BI or Qlik Sense...
such as Verint, NICE, or similar platforms Preferred: Experience with data visualization tools such as Power BI or Qlik Sense...
such as Verint, NICE, or similar platforms Preferred: Experience with data visualization tools such as Power BI or Qlik Sense...
such as Verint, NICE, or similar platforms Preferred: Experience with data visualization tools such as Power BI or Qlik Sense... proficiency in Microsoft Excel Experience with workforce management tools such as Verint, NICE, or comparable platforms...
;Avaya experience Portal Administration;Verint;Workforce Management (WFM);Interactions;Speech;DPA. Genesys...
and reporting tools (e.g., NICE, Verint, dashboards, or data-driven monitoring environments). Experience supporting audits, client...
Job Description: At Calabrio/Verint, we are revolutionizing the way organizations connect with their customers... for Verint, with a focus on strategic enterprise sales. You will be at the forefront of our efforts to expand our growing...
, Genesys, Google CCAI, Pega, NICE, Verint, Adobe Experience Manager, custom digital self-service platforms, or comparable...
Experience CX platforms (AWS, Verint, CRM solutions, etc.) Ability to translate complex concepts into clear CX business value...