relationships, and operational budgets. Experience with CRM and service management systems (HubSpot, Zendesk, or equivalent...
and unstructured content Experience with tools like Salesforce, Zendesk, or similar operational platforms Track record of measuring...
for candidates who are proficient with Salesforce, ZenDesk, or FreshDesk This role requires in-person interaction on a weekly basis...
management. Partner on tooling enhancements, particularly within Zendesk, Aircall (or other telephony systems), and internal.... Strong command of support tools such as Zendesk, Aircall, or comparable telephony/CRM platforms. Proven ability to lead teams toward...
Understanding of the AI, CX, or SaaS integration landscape (e.g., Shopify, Salesforce, HubSpot, Zendesk, Pylon, etc) Benefits...
will be documented in Zendesk, our ticketing system. This is a hybrid role requiring 3 days in our Phoenix, AZ office and 2 days working...
, and networks. Familiarity with help-desk or ticketing tools (e.g. Zendesk, Freshdesk, ServiceNow). Strong communication skills...
to troubleshoot and resolve customer issues. Proficiency in customer support software (e.g., Zendesk, Freshdesk, Salesforce...
and support tools like Salesforce, Jira, Zendesk, or ServiceNow. Project management certification (PMP, Agile, or equivalent...
and technical problems Manage and respond to support tickets through Zendesk help desk platform Document issues, solutions... of experience in IT operations or a related field Experience with help desk ticketing systems (Zendesk preferred) Basic...