with CRM systems (Salesforce, Zendesk, etc.). PE license highly preferred but not required. Work Environment & Location...
) 10% Networking fundamentals (DNS, DHCP, VPN) 5% Ticketing systems (Jira, ServiceNow, Zendesk) Daily Responsibilities...
with CRM systems (Salesforce, Zendesk, etc.). PE license highly preferred but not required. Work Environment & Location...
accurate documentation in Zendesk. Ubiquiti Unifi Support (External Clients) Triage and resolve common Unifi tasks (device... (help desk/MSP/ISP or similar) with vendor coordination. Proficiency with Google Workspace, Slack, Zendesk, and handling...
development initiatives. Advanced familiarity with client support platforms (e.g., Zendesk, Jira);experience designing...
system (Zendesk) Communicate directly with clients to resolve any billing inquiries Verify new client and new campaign...
/analyze data in a structured manner. Proficiency with any of the following: Five9, ZenDesk, Satisfi, Community, eWFM...
. Essential Duties & Responsibilities Manage customer communications via Zendesk, ensuring timely and professional responses...
in SaaS or B2B support environments using tools like Intercom, Zendesk, or Freshdesk. Knowledge of CRM integrations...
support software such as Jira, Zendesk, and Salesforce. The Support Engineer works cross-functionally with the Solutions... equivalent Familiarity with help desk software: Zendesk Good understanding of mobile device OS: iOS and Android Experience...