Customer Care Manager - xtraCHEF
of Salesforce.com, Zendesk, and all related applications. Do you have the right ingredients?* (Requirements) 3+ years...
of Salesforce.com, Zendesk, and all related applications. Do you have the right ingredients?* (Requirements) 3+ years...
and protocols (HTTP/S, DNS, FTP, etc.). Experience with ticketing systems (e.g., Zendesk, ServiceNow, Jira). Exposure...
platforms. Multi-Platform Navigation: Simultaneously operate multiple software tools, including Zendesk, Google Suite... all customer interactions using CRM software (Zendesk) to ensure data quality for the Survey Insights team. Escalation Handling...
central support gatekeeper for the Data team: monitor, triage, and route all incoming requests via Zendesk and project intake... operations, data, or technology role Experience with Zendesk or similar ticketing systems Familiarity with Google Workspace...
functions. Manage Zendesk queues and ensure attainment of appropriate SLAs. Provide production support off-hours, including..., and enthusiasm Excellent written and verbal technical communication required. Help desk software experience required (Zendesk...
end-to-end — Zendesk, Salesforce Service Cloud, or similar - Actually builds things — automations, workflows...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
, CU Careers, and/or Zendesk. Knowledge, Skills, and Abilities: Strong independent judgment and critical thinking skills...
.• Experience using ITSM tools like Jira Service Management, Zendesk, or ServiceNow to document and track issues...
Support & Service Delivery Manage and resolve Tier 1 & Tier 2 support tickets through Zendesk Troubleshoot system... satisfaction and responsiveness System & Platform Management Serve as the regional owner for Zendesk, including user access...