Cyber Incident Manager
Future, ThreatConnect, MISP Ticketing Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident...
Future, ThreatConnect, MISP Ticketing Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident...
within the ICOMS billing system and Zendesk ticketing system Effectively use probing and qualifying questions to ascertain... disposition chats and Zendesk tickets Provide correct canned or created responses to customers via chat or orally Ability...
, Adobe Experience with Zendesk At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people...
of Zendesk or a similar CRM system is a plus. Proficient in Microsoft Suite (Teams, Outlook, Excel etc.) Tech Savvy. Fast...
administration Experience using tools such as JIRA, Zendesk, Notion, and Asana Multilingual fluency The base wage range...
experience with Articulate or similar e-learning authoring tools. Experience with Zendesk or other enterprise help desk...
with: Structured testing methodologies (QA, regression testing, validation workflows) Issue tracking platforms (Jira, Zendesk...
). Proficiency in fleet systems, CRM tools, or dispatch software (e.g., Hub, Zendesk, FleetFocus, or equivalent). Highly organized...
, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...
and resolve issues. Experience with CRM and ticketing platforms (e.g., Zendesk, Salesforce, ServiceNow, Intercom, etc.). A calm...