Marketing Strategy and Analytics Manager, you will be responsible for helping Zendesk hit its overall pipeline and revenue... on a variety of decision-making projects that will shape Zendesk future growth strategy. Evaluate and optimize marketing...
with a high volume Experience/working knowledge of Zendesk is a plus! Excited about the prospect of owning a role...
queues in Zendesk while managing individual assigned tickets and tasks Provide world class customer service in all consumer...
, Zendesk). – Excellent verbal and written communication skills. – Excellent working knowledge of tech applications... Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center...
through Zendesk ticketing and communicate with the team through Slack Ensure that the correct information is being logged...
, Ivanti Neurons, Zendesk, or similar ticketing systems). Excellent communication skills and the ability to explain technical...
platforms (Intercom, Zendesk, Salesforce Service Cloud, Gladly, etc.). Experience with Intercom, specifically, is highly desired...
base software, and LMS tools is a plus. Proficiency with ZenDesk, CS Case Management Tools Bachelor's degree in Business...
in a ticketing system (e.g., JIRA, ServiceNow, or Zendesk). Escalate complex issues to higher-level IT staff when necessary... of email configuration, VPN connectivity, and remote desktop access. Experience with ticketing systems (e.g., JIRA, ServiceNow, or Zendesk...
information into Zendesk so that calls can be tracked and handled by other Warranty Assistants Help homeowners and builders... or equivalent Preferred Skills: Appliance knowledge Zendesk experience Bilingual (Spanish) FBS Appliance...