, Sheets) and CRM systems (Salesforce, Zendesk, etc) Experienced with CRM systems Experience That's a Plus Deep...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
, Touch Panels, TX/RX pairs, HDMD, HDBT, etc.) · Track all requests and issues through Zendesk ticketing and communicate...
│ Trello│ZOHO│Microsoft Office Suite │Google Suite│WebEx│Zoom│Zendesk│SalesForce│Live Chat│SaaS│Various CRMs│Slack│Jira...
delivery and releases Experience with CRM platforms such as Salesforce Service Cloud or Zendesk Familiarity with contact...
, ticket, ticketing, service now, servicenow, snow, jira, Zendesk, zen desk, freshservice, fresh service, remedy, Ivanti...
-user training sessions in a client facing environment. Previous experience with service desk software (SalesForce, Zendesk...
such as Salesforce, Microsoft Dynamics, ServiceNow, Zendesk, Genesys, NICE, Five9, or comparable technologies. Experience supporting...
Communications & Zendesk Operations Own approximately 90% of daily Zendesk ticket volume, independently triaging and resolving... operations, or a related field. Hands-on proficiency with Stripe, Zendesk, Jira, and Monday.com (or comparable tools...
such as Jira Service Management, ServiceNow, Zendesk, or equivalent tools. Experience supporting ERP systems, enterprise...