, HubSpot, or Zendesk is an advantage. Ability to learn and navigate internal systems and databases quickly. Basic data entry...
) Background in customer-facing or customer support environments Experience with tools such as Zendesk, Jira Service Management...
with remote/tele-audiology services Preferred: Familiarity with platforms such as Aircall, Zendesk, WhatsApp, Calendly...
tracking system (Zendesk). What You’ll Accomplish: Provide first-line support for incoming support tickets. Respond... Workspace 1-2 years of experience in technical support Zendesk or similar ticket tracking tool preferred SAAS product support...
requests, repeated questions, and Zendesk tickets. Instructional Technology Resource Center (10% of time) Strategically... in the portfolio and as point of contact for all teachers and staff (approximately 1,200 end users) via Zendesk tickets...
environments. Experience using issue tracking systems (e.g., Jira, ServiceNow, Zendesk) and managing support workflows. Working...
application support experience preferred;familiarity with CRM, help desk tools (e.g., Zendesk, Freshdesk), or AI-assisted...
and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though...
and our Product and Engineering team, which includes former leaders from Zendesk, Genesys, and Five9. We’re looking for candidates...
in our fraud detection program and propose process improvements. Coordinate with Customer Service (via Zendesk) on account holds...'s degree required. Preferred Hands-on experience with Sift, Socure, Cognito, Plaid, Astra, Zendesk, or comparable fraud...