Integration Specialist
Nice to Haves Workato Expertise/Certifications Hands-on Zendesk experience (macros, triggers, custom objects...
Nice to Haves Workato Expertise/Certifications Hands-on Zendesk experience (macros, triggers, custom objects...
), ticketing systems (Zendesk), and web conferencing tools (MS Teams). Proven knowledge of the software development lifecycle...
Maintaining accurate records of customer interactions using Zendesk Collaborate with team members and other departments to ensure... Previous customer service experience preferred, but not required Experience with Zendesk or similar CRM platforms...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
to Everbridge, SharePoint, Zendesk and a high-level competency with MS Office tools. Knowledge of Google Earth and Maps Data...
using the service management system (e.g., Zendesk, etc.). Assist with software deployment, patching, and system updates...) for automation tasks. Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy). Experience with Enterprise...
across internal systems (Sara, Web Tracker, Salesforce, Zendesk) Verify contractor compliance with client guidelines and ensure... to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Sales Force;we are willing to train the right candidate...
and maintain client processes Monitors queues for new case assignments using tools such as Salesforce.com and Zendesk. Utilize...
and cloud platforms such as Azure, Office 365, SharePoint Online, VOIP communications platforms, Zendesk, and CRM systems..., SharePoint Online o Cloud-based communication platforms (Microsoft Teams, Net2Phone, Nextiva) o Zendesk or comparable...
of customer service positions. Interested in commercial fiction and/or ecommerce. Guru, Zendesk, and Talkdesk experience...