with ticketing and tracking software, such as Zendesk, Freshdesk, Jira, Servicenow or others. Ability to independently prioritize...
(Bid2Win) platform (Estimating, Track, Project Management) and its integrations with upstream job setup (Zendesk today >... traveling across: Zendesk >Salesforce.com (job setup) B2W Estimating / Track / PM Viewpoint Vista ERP Partner with IT...
Engagement), Zendesk (Ticketing), or Continuu (LMS) Preferred Qualifications - Experience designing and developing scripts...
with Zendesk is required;experience with Jira or similar collaboration and ticketing platforms is preferred. Compensation...
Helpdesk software application, such as Zendesk or HubSpot. Experience navigating complex software applications with speed...
, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja...
and have a good working knowledge of help desk software (Zendesk, Zoho, Freshdesk), Office 365 and social media Ability to multitask...
Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident Response Lifecycle (NIST SP 800-61, PICERL...
Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident Response Lifecycle (NIST SP 800-61, PICERL...
Nice to Have: Knowledge of Zendesk or other CRM applications is a plus What We Offer You: Great open office space...