Executive Driver
) systems (e.g., Salesforce, Zendesk, ServiceNow). Familiarity with case management and order processing tools. Prior...
) systems (e.g., Salesforce, Zendesk, ServiceNow). Familiarity with case management and order processing tools. Prior...
to support day-to-day operations (e.g., ZenDesk). Develop and maintain documentation for product operations, including standard...
. Zendesk knowledge. Customer service background. Time management. Bachelor’s degree in Business, or a related field... with workflow software (Microsoft Office, Google Sheets, Monday, etc.) Knowledge of Zendesk. Excellent verbal and written...
tickets on the RPM Ticketing system (Zendesk) and maintain RPM SLA. This includes response times, CSAT score, and low request...
with workflow software (Microsoft Office, Google Sheets, Monday, etc.) Knowledge of Zendesk Excellent verbal and written... days a week Top Skills: Attention to detail Quality Assurance Zendesk knowledge Customer service background Time...
appointments, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls...
with industry tools such as Salesforce Technologies we use: AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...
, ServiceNow, OpsGenie, ZenDesk, NewRelic, etc.) Active user of digital products Familiarity with all platforms, including web...
, etc) ·Knowledge of Zendesk ·Excellent verbal and written communication skills, with the ability to adjust as needed ·Adept...