. Zendesk Guide). Track and report on documentation usage, gaps, and effectiveness. Collaboration & Enablement Partner...
. Zendesk Guide). Track and report on documentation usage, gaps, and effectiveness. Collaboration & Enablement Partner...
. Zendesk Guide). Track and report on documentation usage, gaps, and effectiveness. Collaboration & Enablement Partner...
using the service management system (e.g., Zendesk, etc.). Assist with software deployment, patching, and system updates...) for automation tasks. Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy). Experience with Enterprise...
. Zendesk Guide). Track and report on documentation usage, gaps, and effectiveness. Collaboration & Enablement Partner...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
(Word, Excel, Outlook), Google Suite and CMMS. Preferred Qualifications Corrigo, MCIM / Salesforce, Zendesk or Service...
. Zendesk knowledge. Customer service background. Time management. Bachelor’s degree in Business, or a related field... with workflow software (Microsoft Office, Google Sheets, Monday, etc.) Knowledge of Zendesk. Excellent verbal and written...
, ServiceNow, OpsGenie, ZenDesk, NewRelic, etc.) Active user of digital products Familiarity with all platforms, including web...
Sheets, Monday, etc) · Knowledge of Zendesk · Excellent verbal and written communication skills, with the ability to adjust...