Customer Care Specialist
to include, but not limited to: Fishbowl Configure One Magento Google Docs / Sheets RingCentral Zendesk Knowledge...
to include, but not limited to: Fishbowl Configure One Magento Google Docs / Sheets RingCentral Zendesk Knowledge...
with a ticketing system (e.g., Zendesk, ServiceNow, or similar) is a plus....
with a ticketing system (e.g., Zendesk, ServiceNow, or similar) is a plus....
maintenance issues. Maintains inventory of department office supplies, Zendesk requests and Pro Shop, playground and department...
all company channels (Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Must Haves...
. Provide data and reports on KPIs and trends using Zendesk ITSM on a weekly, monthly, and as-needed basis. Responsible...
(Zendesk, Salesforce, or equivalent) and working cross-functionally with Product, Sales, and Engineering teams. Basic... to Haves Experience using Zendesk (macros, triggers, custom objects) Familiarity with SQL or interpreting JSON/API payloads...
, Zendesk requests, bump list, answering calls, and charge entry admin pool messages. All duties and patient interaction...
using Zendesk or similar support ticketing platforms. A flair for design and resource creation (e.g., experience...
multiple software tools, including Zendesk, Google Suite, and internal loyalty program databases. Technical Troubleshooting... record and categorize all customer interactions using CRM software (Zendesk) to ensure data quality for the Survey Insights...