UCaaS Technical Support
behavior to determine root cause Ticket & Queue Management Manage Zendesk tickets, calls, and chats with strong...
behavior to determine root cause Ticket & Queue Management Manage Zendesk tickets, calls, and chats with strong...
-user training sessions in a client facing environment. Previous experience with service desk software (SalesForce, Zendesk...
in Google Products. Experience working with CRM systems such as Zendesk or Zoho Desk and Eventive or another ticketing system...
Experience with Regulation E, NACHA & Visa Core rules and regulations Experience with Zendesk and Retool Experience in high...
., Zendesk) and a CRM (e.g., HubSpot). Experience supporting customer onboarding and account setup processes. Strong...
software Familiarity with Zendesk or similar customer service platforms Excellent project management skills with ability...
in systems such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk. We protect our customers...
transfers. Support or assign payroll requests for information from HR and Finance;answer payroll Zendesk and phone requests...
in writing) A ticketing system such as Zendesk, Freshdesk or Jira Service Management A quiet place to work and a reliable...
tools, or AP automation platforms. Prior use of CRM or CS tools (Zendesk or similar). Experience at community or regional...