with ticketing systems (ServiceNow, Zendesk, Jira, or similar). Basic understanding of networking (TCP/IP, DNS, DHCP). Excellent...
, or a similar role Comfortable in Zendesk (or a peer ticketing system) and confident triaging a queue without hand-holding...
Familiarity with tools such as Slack, Google Workspace, Zendesk, Intercom, or EHR systems Basic understanding of healthcare...
tracking systems, including Team Foundation Server (TFS), Development Operations (DevOps), Zendesk, and ServiceNow. · Install...
, Zendesk, Jira, Confluence, and Microsoft Office Suite Experience creating content in multiple formats (e.g., training videos...
, Airtable & Zendesk Why Join allwhere Shape data and operations at a high-growth, early-stage company backed by top-tier...
company Exposure to product configuration or technical onboarding Comfortable using tools like Hubspot, Jira, or Zendesk...
with professionalism and confidence Follow company policies and escalation protocols Accurately document interactions in Zendesk... and stay organized under pressure Reliable, professional, and able to work independently CRM experience (Zendesk...
in a dynamic startup environment ● 2+ years experience working with Zendesk ● Must be able to work at least Saturday or Sunday...
Qualifications Previous experience in customer service or chat support Familiarity with help desk tools (Zendesk, Intercom...