of communication between our clients, partners, and other internal supporting teams utilizing Zendesk Collaborating with Tier 1 Lead..., Zendesk, etc.) Service-oriented approach with strong client-focused skills, comfortable making calls to customers Team...
Nice to Haves Workato Expertise/Certifications Hands-on Zendesk experience (macros, triggers, custom objects...
. Support Platform Proficiency: Experience using support or ticketing platforms such as Intercom or Zendesk. Basic coding...
), ticketing systems (Zendesk), and web conferencing tools (MS Teams). Proven knowledge of the software development lifecycle...
such as Gainsight, Zendesk, or Salesforce. Comfortable with automation, workflows, APIs, and reporting tools. Familiar with integration...
to Everbridge, SharePoint, Zendesk and a high-level competency with MS Office tools. Knowledge of Google Earth and Maps Data...
across internal systems (Sara, Web Tracker, Salesforce, Zendesk) Verify contractor compliance with client guidelines and ensure... to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Sales Force;we are willing to train the right candidate...
of customer service positions. Interested in commercial fiction and/or ecommerce. Guru, Zendesk, and Talkdesk experience...
across internal systems (Sara, Web Tracker, Salesforce, Zendesk) Verify contractor compliance with client guidelines and ensure... to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Sales Force;we are willing to train the right candidate...
., ServiceNow, Zendesk, Jira Service Desk). Ability to exercise a high degree of independent judgment on matters of company-wide...