Senior Systems Support Specialist I - Linux Administration
-paced environment Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow (ServiceNow...
-paced environment Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow (ServiceNow...
operations, or the college athletic recruiting landscape is a plus Familiarity with tools like Zendesk, Salesforce...
. Handle escalated billing tasks. We could be a match if: Basic knowledge of Zendesk and familiarity with similar tools...
to stakeholders Manage support ticket triage through Zendesk, ensuring timely resolution and stakeholder satisfaction...
, and cloud telephony integrations Experience with CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow or Zendesk...
). Experience with Knowledge Management platforms (e.g., Confluence, Zendesk, Salesforce Knowledge). Familiarity with customer...
, integrations, or system architecture Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases...
analyses, and author pipelines via SQL-based ETL frameworks Improve the hygiene and usability of operational data (Zendesk...
like Zoom, Dropbox and Zendesk Familiarity with database software like Snowflake, SmartSheets and AirTable Worked with Digital...
with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Must have excellent verbal and written communication skills...