responsibilities, such as the intake of all calls and ZenDesk requests (payers and providers) and helping resolve tier one issues (user...
with at least one of the following: Zendesk or other ticketing tools MS Office (Word, Excel, Powerpoint) Salesforce or other CRM tools...
job. You will also take inbound calls and answering zendesk tickets. Schedule: Sunday, Monday, Tuesday, Thursday, and Friday (Wed & Sat off.... Compensation is $17/hr and non-negotiable At Getlabs, you will: Handle Zendesk tickets from patients regarding appointments...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...
integrations Experience with CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow or Zendesk) Existing knowledge...
Service Cloud, ServiceNow, or Zendesk. 2+ years of equivalent combination of educational background, related experience...
in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Stays up to date on new features and product updates..., ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk) Proficient troubleshooting skills...
to troubleshooting system crashes and performance issues, is a plus. Familiarity with platforms such as ServiceNow, Zendesk, Jira...
to users where needed Experience working with Zendesk, JIRA, Google applications, Office and other industry standard...
departments. Maintain meticulous and precise documentation in Zendesk tickets, assigning tickers to the appropriate department...