Client Support Associate - Help Desk
, but also excited about collaborating with team members within and across departments Experience with Freshdesk, Zendesk...
, but also excited about collaborating with team members within and across departments Experience with Freshdesk, Zendesk...
development skills. Strong communicator with conflict resolution expertise. Proficient in Gorgias, Zendesk, Shopify, Recharge...
delivering projects involving customer support platforms (e.g., Freshdesk, Zendesk, Salesforce Service Cloud, or similar...
-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce Web works, networking, and software products DNS, IPs...
driving successful customer implementations. Familiarity with Intercom, Zendesk, or similar customer messaging / customer...
knowledge on Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential. MRI, Boston Post, and Zendesk software...
, or customer service. Knowledge of eCommerce and subscription platforms such as Shopify, Gorgias, Zendesk, Recharge...
with Email Service Providers (ESPs), Salesforce, Zendesk, or equivalent enterprise platforms. Proven experience delivering high-impact...
like Intercom, Zendesk, Freshdesk, or other support platforms. · Knowledge of KYC/AML processes (even high-level). · Experience...
1 contact for employee and manager inquiries, resolving issues and escalating as needed via Zendesk ticketing tool... and willingness to learn many systems. Exposure to Ticketing Systems such as Zendesk, ServiceNow or other similar systems...