) Monitoring & Logging: SCOM, Nagios/Zabbix, Grafana/Prometheus, Splunk/ELK (desirable) ITSM: ServiceNow / Remedy Cloud: AWS...
working in Agile environments, managing user stories and backlogs, and using tools such as Jira and/or ServiceNow. Proven...
. Experience with ticketing systems (e.g., Jira, Zendesk, ServiceNow). Strong organizational skills with a focus on process...
incident and task management efficiently within ServiceNow. Perform troubleshooting and monitoring of data pipelines via... operations. Expertise in Control-M (scheduling and logs) and ServiceNow. Strong technical command of FileZilla, WinSCP...
principles and service management best practices. Proficiency with ITSM tools (e.g., ServiceNow or equivalent) preferred...
knowledge of the ITIL framework and service management best practices. Proficiency in service management tools (e.g., ServiceNow...
technologies: AWS, Azure (Desirable) ITIL Certified. (Desirable) ITSM Tools: ServiceNow, JIRA Monitoring Tools: Data Dog, Splunk...
with tools such as ServiceNow or similar ITSM platforms En CRH Talento en IT, nos especializamos en la búsqueda y selección...
ServiceNow implementation according to the function’s rollout timeline. Ensure Service Catalog alignment with KM standards... with audit and compliance requirements Hands-on experience managing KM practices using ServiceNow Experience managing...
Management Tools e.g. ServiceNow/Remedy/OTRS/etc Technical Documentation writer Other Information Required to provide...