in ServiceNow to update cases, track status, and follow SLA timelines. Communicates clearly with customers and internal teams...
intake of AR related requests - i.e. ServiceNow Lead initiatives and projects as needed or requested to demonstrate process...
business problems via customer requirements based on the technology (ServiceNow), process gaps (ITSM/ITIL) and cultural... challenges (people). What will make you successful/or “Your X Factor”: Primary focus area: ServiceNow ITOM/CMDB Other focus...
for providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow... focus area: ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB & GRC Ø Other focus areas: HP Service Manager, BMC/Remedy, SaaS...
issues, and deploy tools across regions. Solid experience working with tools like ServiceNow, ITIL frameworks, and RCA...
ticketing systems (e.g., ServiceNow), troubleshoot failures, and restore services within SLAs. Perform root cause analysis..., and performance tuning). Proficiency in SQL for data validation and debugging. Experience using ticketing systems (e.g., ServiceNow...
. Experience of using Azure DevOps, ServiceNow to manage support activities. Role Designation 2015ASRCON Senior Consultant...
-oriented, and able to work independently. Familiarity with tools like ServiceNow, MS Office 365, Windows, iOS. Legal...
, Viva Engage, Power Platform Maintain and support licensing model and related processes Actively manage ServiceNow ticket...
of experience in similiar position Demonstrate experience working with HR technologies such as Workday and/or ServiceNow. Display...