Service Delivery Manager, SL Tech Manager CRS - DCS
., ServiceNow). • Experience in project management (ideally with PMP certifications). Financial skills for budget management...
., ServiceNow). • Experience in project management (ideally with PMP certifications). Financial skills for budget management...
& Tooling (ServiceNow;Azure AD/Entra ID & Intune) ServiceNow Utilization & Optimization Own the strategic use... and evolution of ServiceNow as the core ITSM platform. Drive advanced adoption (workflow automation, reporting/analytics, self...
Strong knowledge of ITIL processes Incident Request Problem Change. Handson experience with ITSM tools ServiceNow, Remedy, Jira...
. · ServiceNow experience a plus. KNOWLEDGE & COMPETENCIES · Strong troubleshooting, analysis, problem-solving and decision...
navigational support to employees on self-service/HR tools such as Workday and ServiceNow and routing/escalating inquiries...
such as ServiceNow, Remedy, or OTRS Skills in technical documentation writing to support knowledge sharing and training Analytical...
, Fieldglass, or similar systems preferred. Experience in using case management system, such as ServiceNow preferred. * JR Analyst...
audits. Track findings in GRC tools (Archer, ServiceNow, or similar). Regulatory Compliance: Ensure adherence to frameworks...
GRC, ServiceNow, LogicManager). Partner with IT/security on cyber risk reviews and vendor risk assessments. Reporting... for data manipulation and reporting. Hands-on experience with at least one GRC or risk platform (Archer, ServiceNow...
with Trintech, ServiceNow, SAP, Oracle, or similar platforms. -Excel & Data Analysis: Skilled in formulas, pivot tables...