with GRC platforms such as ServiceNow, ProcessUnity, RSA Archer, MetricStream, or Protecht is an asset. Preferred...
, FCOE, nVME) Familiarity with IT service management (ITSM) tools and ticketing systems (e.g., ServiceNow, Jira Service...
. What You Will Do Manage and resolve customer requests and issues through ServiceNow, ensuring timely and effective support Engage directly... relevant experience. * Experience working with ticketing system such as ServiceNow Experience with Power Bi or similar...
-service/HR tools such as Workday and ServiceNow and routing/escalating inquiries for advanced support. Using the case...
- Oral and written proficiency in English required What Sets You Apart - Experience in AZURE - Experience in ServiceNow...
all activities are tracked via tickets Ensure all ServiceNow (SNOW) tickets are properly managed, prioritized, and resolved... in ServiceNow and other relevant systems Actively participate in incident, problem, and change management processes, including root...
with project management tools such as ServiceNow Fluency in Spanish and technical English, both written and spoken How We Set...
service management tools (e.g., ServiceNow, Jira Service Desk). Excellent problem-solving and analytical skills. Strong...
: 90,000 MXN Gross (before taxes) ServiceNow Platform Lead Role Description Responsible for overseeing platform architecture... of ServiceNow release activities to ensure stable and controlled deployments across environments Manages the promotion of code...
Device Management Software Experience with ServiceNow or a related software Experience with wireless service providers...