with ServiceNow or similar tool for ticket handling. Excellent communication skills to work effectively with business stakeholders...
related to tax in ServiceNow. Promote a Culture of Compliance – Maintain confidentiality of sensitive payroll and tax...
for their inquiries. Your Role Accountabilities Provide 1st line support using the ServiceNow Live Chat & Phone service. Prompt... Service Desk incidents/requests routed to the Global Service Desk via ServiceNow. • Use of additional IT tools to provide 1st...
the ServiceNow Live Chat & Phone service. Prompt responding is vital. Provide remote/virtual support using Zoom... Desk via ServiceNow and with Local Workforce Support teams to help resolve/satisfy incidents/requests Use of additional IT...
and planning process. Including the monthly oversight of all regional tech hardware purchases Oversight in ServiceNow as it... Office 365, Adobe, Mobility, Storage, Email, PCs, Servers and Network Security ITIL / ServiceNow experience / knowledge...
. Desirable: Jira. ServiceNow. Power apps. Microservices. Agile methodology. iSeries. Competencies: Proactive Learner...
ticketing tool (ServiceNow). Deliver face-to-face user support, applying effective communication skills. Follow customer...
tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
of ERP systems (e.g., Microsoft Dynamics, ServiceNow). Desired Qualifications: Understanding of software licensing...
/Git/GitHub/ServiceNow. Excellent problem-solving and communication skills. Agile (good to have) What you need...