Systems Programmer Senior
, HMC, VIOS, SAN storage, and Advanced Job Scheduler (preferred) ServiceNow Qualifications A Bachelor’s degree...
, HMC, VIOS, SAN storage, and Advanced Job Scheduler (preferred) ServiceNow Qualifications A Bachelor’s degree...
of ServiceNow or other ticketing system. Excellent analytical and problem-solving abilities to address intricate technical..., including support via phone calls, live chat, and our ticketing system ServiceNow. Shift Work and Annual Leave/Sickness Cover...
received through ServiceNow tool. Work on providing solutions for the ticketed issues in OIC. Close coordination with 3rd...
, Kubernetes, CI/CD. Incident Management: Jira/ServiceNow, Root Cause Analysis (RCA). Bonus Skills: Experience with platforms...
strategies and roadmaps Experience in ALM tools knowledge like JIRA, ServiceNow, Confluence etc. Test tools like QMetry... in JIRA and/or ServiceNow Work with product owners in grooming the backlog Clarifying the requirements to technical team...
(i.e. ServiceNow & Jira) Preferred Skills ITIL practices (change management, incident and problem management...
strategies and roadmaps Experience in ALM tools knowledge like JIRA, ServiceNow, Confluence etc. Test tools like QMetry... in JIRA and/or ServiceNow Work with product owners in grooming the backlog Clarifying the requirements to technical team...
, dashboards and navigation of tools (such as ServiceNow, Dataminer, Moogsoft, KPI Dashboards [Grafana, New Relic, Raptor... such as SQL, python, and UNIX shell scripts. Proficiency in updating documentation and issue history in ServiceNow or similar...
of work Accepting and acknowledging incidents/tickets received through ServiceNow tool. Close coordination with 3rd party...
) Experience with ServiceNow or similar Incident Management Tool Knowledge on handling Service Requests and Incidents Knowledge...