Team Captain
. A general understanding of content moderation and community management. Intermediate knowledge of CRM systems (e.g., Zendesk...
. A general understanding of content moderation and community management. Intermediate knowledge of CRM systems (e.g., Zendesk...
with ticketing systems (e.g., Jira, Zendesk, ServiceNow). Knowledge of ETL processes, APIs, or data integration workflows...
cases, workflows, and solutions in our CRM system (e.g., Gorgias, Zendesk, or similar). Identify patterns in customer... skills with the ability to adapt tone to the Kitsch brand voice. Experience with helpdesk platforms (e.g., Gorgias, Zendesk...
or implementation support. Exposure to support platforms like Intercom, Zendesk, or Front. Tools Proficiency Required: Google... & Ticketing Platforms (Intercom, Zendesk, Front – nice to have) Basic Technical Tools (CSV editors, data import/export systems...
Tools: Zendesk, Freshdesk, or similar Project Management: Notion, Asana, or ClickUp Benefits Our Recruitment Process...
with CRM or scheduling platforms (e.g., Zendesk, Athena, or Calendly). Excellent English communication skills, both written..., Gmail Scheduling Tools: Calendly or equivalent CRM / Patient Management Systems: Zendesk, Airtable, or Athena...
. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Strong analytical and problem-solving...
when needed. Customer Service Support (During Peak Cycles) – 40% Manage inbound tenant inquiries via Zendesk (tickets... (Docs, Sheets, Drive, Meet). Experience using helpdesk software (Zendesk or equivalent). Reliable internet connection...
is required. Experience using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools. Must have a strong understanding...
integrations. Experience with ticketing systems (Zendesk, Jira, Freshdesk) and CRM tools. Strong problem-solving and analytical...