with strong analytical and diagnostic abilities Experience with ticketing systems (Zendesk, Freshdesk, or similar platforms) Basic...
support roles Proficient with ticketing tools ( Zendesk, Jira, Salesforce). Excellent communication and interpersonal skills...
Experience working with support/ticketing tools (Jira, Zendesk, or similar) Strong written and verbal English communication...
with the ability to explain complex workflows in simple terms Comfortable using support platforms such as Intercom, Zendesk...
Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.S. Hours Position... 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via...
with the ability to explain complex workflows in simple terms Comfortable using support platforms such as Intercom, Zendesk...
to manage multiple tickets or conversations without losing accuracy Comfortable using tools such as Plain, Intercom, Zendesk...
, RedSky E911, Zendesk, and operator consoles. Manage PSTN connectivity and ensure a reliable global dialing plan. Monitor.../CUBE), and call routing principles in a global, multi-site environment Experience with RedSky E911, Zendesk telephony...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...
analysis Familiarity with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Exposure to monitoring tools, databases...