Qa & Automation Engineer
to integrate tools (Zendesk, Airtable, Slack, Spendesk, Twilio). Do data analysis with SQL/BI (Metabase/Looker/Superset...
to integrate tools (Zendesk, Airtable, Slack, Spendesk, Twilio). Do data analysis with SQL/BI (Metabase/Looker/Superset...
Office and familiarity with CRM tools (e.G., Salesforce, Zendesk). - High level of empathy and patience when dealing...
: Use data to analyze trends and inform decisions;familiarity with service center technologies like Zendesk and Workday..., and so on. If you have experience with Zendesk that's a plus! Experience working in a multi-location and matrix environment. We appreciate...
of the processWork within Zendesk and Microsoft Excel to document actions and outcomesCoordinate with internal team members...
attention to detail and organizational abilities.Experience with customer service platforms (Zendesk, Meta) and instant...
. Experience with customer service platforms (Zendesk, Meta) and instant-messaging tools. Solid knowledge of Microsoft Office...
and others is preferred. Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk...
and others is preferred. Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk...
, both written and spoken. Familiarity with ticketing systems such as Zendesk, Freshdesk, or similar is a plus. Benefits 💰...
service platforms (e.g., Zendesk). Strong analytical and problem-solving skills with an ability to translate complex data... and operational data from Zendesk. Customer Journey Management: Monitor and analyze user experience across different contact...