Account Operations Associate
working across multiple platforms and tools (experience with Zendesk, Notion, Salesforce, or similar systems...
working across multiple platforms and tools (experience with Zendesk, Notion, Salesforce, or similar systems...
in and outManaging accounts (billing, number management, etc.)Share helpful resources from Zendesk Help Center and recommend content...
, HubSpot, Zendesk). - Built QA forms/scorecards or ran calibration sessions. - Knowledge of compliance basics (TCPA/DNC/time...
in a fast-paced environmentProficiency in MS Office and familiarity with CRM tools (e.g., Salesforce, Zendesk)High level...
skillsAdvanced MS Office;experience with client ticket management (Zendesk, Salesforce, Jira, etc.)Knowledge of SaaS applications...
, and Zendesk, including triage and ticket logging Manage customer relationships according to support levels and SLAs Support SIM...
, and maintaining records in Zendesk. The position offers a full-time schedule in PST, with payment options in USD or local currency...
, and Zendesk, including triage and ticket logging Manage customer relationships according to support levels and SLAs Support SIM...
- Experience with OTM, Mercury Gate, Excel, Zendesk, Teams, and Outlook - Team player in discrepancy resolution, with freight...
: Ability to manage a dense “to-do†list with zero balls dropped. Tech-Savvy: Familiarity with Salesforce, Zendesk, or Google...