Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently...
for quality assurance purposes. Use the C4 Call Management System, Dialer and Avaya Phone System to make telephone calls, log...
, but are not limited to Teams, Chat software, Banner SIS, Salesforce Target X, Parchment, Zoom, Outlook, Texting, and Avaya Call Center...
Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently...
Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently...
or telecommunication systems. Extensive experience with Avaya switches as well as related switch concepts. Experience in telephony...
Engineer with strong expertise in Avaya Voice Infrastructure, Unified Communications, Contact Centre technologies, and Voice...-related incidents and outages. Troubleshoot complex issues involving Avaya telephony, SBCs, SIP trunks, call routing...
Avaya Talkdesk Twilio Flex AWS AWS Lambda API Gateway CloudWatch DynamoDB Amazon S3 Amazon...
enterprise environments. Exposure to Microsoft Teams Phone, Avaya, or contact center platforms. Cisco CCNA, Webex, or related...
, while maintaining our primary Avaya footprint in most markets. Technical Governance: Exercise judgment and influence on key technical... & Cloud Voice: Strong background in Avaya ecosystems alongside proven experience architecting/designing Cisco collaboration...