and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies...
Avaya gear. Provides 24/7 support for the main campus and all satellite locations based on priority and needs assessment...
migration of call center telephony data from Avaya to Genesys, ensuring seamless data integration and minimal operational...: Informatica, Azure Data Factory (ADF), or Talend. Familiarity with call center data platforms, telephony systems (e.g., Avaya...
call management or IVR systems preferred. Familiarity with platforms such as Cisco, Avaya, RingCentral, or Microsoft Teams...
, and Avaya. Ability to multitask and prioritize during periods of high workload. Attention to detail, accountability...
automation. Strong understanding of Firewalls. Experience preferred in: Aruba Networking, Palo Alto Firewalls, Avaya VOIP...
voice and computer system challenges (i.e. Avaya, NICE, POS systems) ● Ability to work under minimal supervision...
oPreferred experience with IVR technologies such as Avaya, Cisco, Chatbot, etc....
related tech Answer inbound phone calls on the main SHF ACD line (Avaya) Support the broker registration/approval process...
Pay rate range: $32.87 - 37.87/hr. GBaMS ReqID: 10377875 Job Description: Job Title Avaya Voice Phone Telephony... backup procedures, and updating documentation. Administer Avaya phone systems, including call vector design, testing...