Strong technical understanding of multiple types of enterprise systems on various platforms like NICE / Avaya / RingCentral...
technologies such as: Avaya Cisco Contact Center LivePerson Experience designing and supporting IVR and call-routing...
/VoIP systems including Avaya, Cisco Unified Communications Manager, Mitel, and Microsoft Teams Phone System Troubleshoot... and lifts) and in confined spaces Preferred Certifications Cisco CCNA or CCNP Collaboration Avaya ACSS or ACIS CompTIA...
technologies such as: Avaya Cisco Contact Center LivePerson Experience designing and supporting IVR and call-routing...
on the quality and timeliness of support provided. Telecom and Phone System Support Install, configure, and maintain Avaya...
, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border... Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. In-depth expertise in SIP...
, configure, maintain, and troubleshoot enterprise PBX/VoIP systems (including Avaya, Cisco Unified Communications Manager, Mitel... such as Cisco CCNA/CCNP Collaboration, Avaya ACSS/ACIS, or CompTIA Network+. Experience supporting continuity of operations (COOP...
Job Description: Job Summary Seeking a Senior Specialist with 7 to 11 years of experience in Avaya ContactCenter... solutions within the Avaya Netvoice Administration domain Job Description Design implement and maintain Avaya ContactCenter...
, and implementing end to end architecture using the latest technologies such as Genesys Pure Cloud, Five9, Amazon Connect, Cisco, Avaya...
Lexis/Nexis SpyDialer ZAP Avaya cCas Innovis Web Browsers WebView Verint Attributes: Curious Analyze Detect...