Senior Systems Design & Integration Specialist
;Cisco UCM, Cisco Unity, Nortel, and Avaya) 5+ years' experience deploying TSG standard solutions within classified areas...
;Cisco UCM, Cisco Unity, Nortel, and Avaya) 5+ years' experience deploying TSG standard solutions within classified areas...
: Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony systems (e.g., Genesys, Avaya...
of the following or related certifications): Avaya ACA/ACIS Palo Alto PCNSA AudioCodes certification Microsoft Teams... implementations. Experience administering enterprise voice platforms such as Avaya Aura, Microsoft Teams Phone, Cisco Unified...
, and graceful escalation to agents. · Drive modernization from legacy contact center platforms (e.g., Avaya, Genesys...
. Experience with VoIP, CTI, and telephony systems (Avaya, Cisco, Genesys, etc.) is an advantage. Familiarity with PBX, ACD...
;Telephony: PBX, Switch, CTI, VoIP, SIP [Avaya, Cisco, Nortel, and Genesis Networking;Scripting/web: JavaScript, jQuery, CSS...
such as Avaya, Twilio, Topaz, Bedrock, or similar platforms. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering...
are performed as required. Oversees Avaya elite agent routing, MAC work, AAM administration as well as all trunk programming...
: Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony systems (e.g., Genesys, Avaya...
CUCM Avaya Skype for Business Legacy PBX Systems Plan execute and support Teams Phone deployments and migrations... Center PowerShell for Teams Administration Secondary Skills Good to Have Skype for Business Cisco CUCM Avaya...