Sales Support Manager
solutions including Oracle CPQ, DocuSign, Avaya, CDK, TASKE, Avnet, HubSpot, ZenDesk, Five9s, OEMs · Bachelor’s Degree...
solutions including Oracle CPQ, DocuSign, Avaya, CDK, TASKE, Avnet, HubSpot, ZenDesk, Five9s, OEMs · Bachelor’s Degree...
support as needed Experience with platforms such as Cisco Unified Communications Manager, Avaya, Microsoft Teams Phone, Zoom...
with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...
desirable) Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments... technologies (Cisco UCCX/UCCE or Avaya equivalent) Prior experience in a DoD, IC, or other high-security environment Salary Min...
, Salesforce Target X, Parchment, Zoom, Outlook, Texting, and Avaya Call Center Phone System. Analyze, troubleshoot, and resolve... systems, including: Banner SIS, Target X CRM, Avaya Call Center, SARS schedule, and more. Complete outgoing calling campaigns...
Avaya phone systems (handsets, voicemail, and system servers). Manage, test, and troubleshoot analog and digital fax lines...
guests with finalizing their vacation package reservation date Handles properly the Avaya Dialer System to maximize...
, ServiceNow, RL6, CMS (Avaya) Supervisor, MyChart. Excellent customer service skills, by being attentive, respectful...
server operating systems knowledge Phone system knowledge (Avaya a plus) Understand network diagrams and architecture...
quality and timeliness of support provided. Telecom and Phone System Support Install, configure, and maintain Avaya...